The VetIQ phone number for customer service inquiries is (888) 314-8588. You can also reach customer care advisors at (833) 838-4792. These helplines are available for veterinary service concerns or wellness clinic questions, such as vaccinations, pet tests, package pricing, or clinic policies. Product-related issues, like supplements, medication questions, and online purchase concerns, can also be discussed over the phone. To get in touch with the Data Protection Officer about matters regarding the Privacy Policy, dial (800) 427-7973. To check the phone number of the vet near you, visit the official website and click the Find a Clinic Location tab at the top.
The VetIQ customer service email address for general questions is info@petiq.com. You can use it to contact the company’s representatives for information about the company, its services and products, policies, and package pricing. To share your feedback, offer a suggestion, or file a complaint, write to customerservice@petiq.com. You will get a response from the customer relations team with answers to your questions or instructions to resolve your issues as soon as they study your matter. Business customers can reach support at vts@petiq.com. If you want to learn more about investment opportunities, send your information request to investor.relations@petiq.com. Media-related inquiries can be sent to pressroom@petiq.com.
The VetIQ hours are from 7 a.m. to 4 p.m. PST daily. You can call the customer care helplines within these hours for general information and veterinary service concerns. The phone line for product-related issues is available 24/7. If you prefer communicating online, you can try to DM customer support via social media, and they will usually respond within several business hours. Alternatively, you can send an email to customer service whenever it is convenient for you, and the company’s representatives will get in touch with you to answer your questions, discuss the details of your matter, and offer ways to resolve the problem as soon as they study your request.
To contact the customer service team online, visit the official website and click the Terms of Use tab at the bottom of the homepage. Find the Contact Us button in the upper right corner of the page to complete a request form with the required information and your issue details. You can also check other ways of reaching customer care on this page, including email links, phone numbers, and mailing address. Alternatively, you can click the email link to send a direct message to customer support describing your matter. If you prefer communicating via social media, click the platform’s icon at the bottom of the homepage to DM the company there.
