Contact VetFriends Customer Service
VetFriends Phone Numbers and Emails
Toll-Free Number:
-
1 (800) 975-1618
VetFriends Email:
Customer Service
VetFriends Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Contact Method Distribution
63% phone, 37% email
Most Popular VetFriends Phone Number
1 (800) 975-1618
Most Popular VetFriends Email Address
support@vetfriends.com
Average Calls duration
1 minute
Common Reasons for Contact
Return/ replace, payments and charges
Issue Resolution Rate
Low (0% reported full resolution)
Call Volume by Day
View full overview ›
VetFriends Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Contact Method Distribution | 63% phone, 37% email |
| Most Popular VetFriends Phone Number | 1 (800) 975-1618 |
| Most Popular VetFriends Email Address | support@vetfriends.com |
| Average Calls duration | 1 minute |
| Common Reasons for Contact | Return/ replace, payments and charges |
| Issue Resolution Rate | Low (0% reported full resolution) |
Call Volume by Day
Contact Information
VetFriends Website:
VetFriends Help Center:
Corporate Office Address:
VetFriends.com, LLC
547 Long Point Rd., Suite 113
Mount Pleasant,
South Carolina
29464
United States
Other Info (opening hours):
Hours:
Monday - Friday: 9:00AM-4:00PM (EST)
Summary of VetFriends Customer Service Calls
22
TOTAL
CALLS
CALLS
01:16
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call VetFriends?
Shipping and Delivery Question:
- “Wrong address”
- “Did not receive correct order”
- “Why my order has not been shipped.”
Account Question:
- “Need a membership card”
- “I paid for membership”
Return/ Replace Question:
- “Incorrect mailing address”
- “Return”
Payments and Charges Question:
- “Says my payment was declined and my notice says it was approved”
- “Charge”
Activation/ Cancellation Question:
- “Cancel my membership”
Request for Information Question:
- “Status of order 2461910”
Other Question:
- “Ordered wrong hat”
- “Several patches missing from my ordered.”
- “A suggestion”
Compare VetFriends Customer Service To
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VetFriends