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Contact VetFriends Customer Service

VetFriends Phone Numbers and Emails

Toll-Free Number:

  • 1 (800) 975-1618
Call customer service

VetFriends Email:

Customer Service
Send Message

VetFriends Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Contact Method Distribution
63% phone, 37% email
Most Popular VetFriends Phone Number
1 (800) 975-1618
Most Popular VetFriends Email Address
support@vetfriends.com
Average Calls duration
1 minute
Common Reasons for Contact
Return/ replace, payments and charges
Issue Resolution Rate
Low (0% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact VetFriends?

Most Popular Number:

(800) 975-1618
Total calls: 22 Last call: Dec 23, 2025

The VetFriends phone number is (800) 975-1618. Get in touch with the company by phone and learn about the service, request assistance with profile creation, ask questions about the privacy policy, and more. The phone line is open Monday through Thursday from 9 a.m. to 4 p.m. EST and from 9 a.m. to 3 p.m. EST on Friday. Wednesday is considered to be the busiest day of the week. If you decide to reach out to the company by phone, it’s better to call on Friday.

The VetFriends email address is support@vetfriends.com. For more convenience, there is an online inquiry form on the company’s website. Customers who prefer messaging on social media can send their inquiry on one of the platforms, including Facebook, X, LinkedIn, or Instagram. If you have an urgent inquiry, it’s better to call the support team and discuss all the questions in a live conversation.

Customers can get in touch with the support department by phone, email, or via the website. If you don’t have time to call, try submitting a message via the VetFriends website. To proceed with this option, follow the “Contact Us” link at the bottom of the page. Then, pick the topic of your inquiry from the list and press the “Submit” button. After that, you can describe the issue and submit the message. There are social media links on the VetFriends website, and you can message the company on one of them. To send a message on one of the social media platforms, follow the Facebook, LinkedIn, X, or Instagram link at the bottom-right of any VetFriends website page.

PissedConsumer Club

Contact Information

VetFriends Website:

VetFriends Help Center:

Corporate Office Address:

VetFriends.com, LLC
547 Long Point Rd., Suite 113
Mount Pleasant, South Carolina 29464
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00AM-4:00PM (EST)

More contact details

Summary of VetFriends Customer Service Calls

22 TOTAL
CALLS
01:16 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call VetFriends?

Shipping and Delivery Question:

  • “Wrong address”
  • “Did not receive correct order”
  • “Why my order has not been shipped.”

Account Question:

  • “Need a membership card”
  • “I paid for membership”

Return/ Replace Question:

  • “Incorrect mailing address”
  • “Return”

Payments and Charges Question:

  • “Says my payment was declined and my notice says it was approved”
  • “Charge”

Activation/ Cancellation Question:

  • “Cancel my membership”

Request for Information Question:

  • “Status of order 2461910”

Other Question:

  • “Ordered wrong hat”
  • “Several patches missing from my ordered.”
  • “A suggestion”

Compare VetFriends Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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