The easiest way to contact Veterans United Home Loans customer service is to call its toll-free number, 1-800-884-5560. If you encounter problems with the toll-free number, you can call 1-855-217-0772. You can discuss your questions about mortgage servicing with an agent at 1-800-814-1103. To address legal-related issues, call 1-855-857-3933 or 1-702-486-3132. The dedicated Veterans United Home Loans phone number is 1-573-876-2600.
You can use the Veterans United Home Loans email structure if you prefer written communication. If you have accessibility concerns, send your email to accessibility@vu.com. Legal-related and privacy inquiries can be emailed to privacy@vu.com. For general customer service inquiries, send your questions to customer_service@vu.com. The address used by the media for their concerns is socialmedia@vu.com. For all other matters, you can send a detailed email to welcome@vu.com. You can expect a response within 2 to 3 working days.
To resolve complex matters, you can request an appointment with senior representatives at the corporate office. Veterans United Home Loans's office address is 1400 Veterans United Dr., Columbia, Missouri 65203, United States. If you cannot visit the corporate office, you can send a detailed letter to customer service at its mailing address: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington Ave., Suite 3900, Las Vegas, NV 89101.
You can obtain online support via the Veterans United Home Loans website. Go to the website and click "Contact Us" and then "Customer Support". Select the department you want to contact or the topic you want to discuss. The departments and topics include, for example, media relations, requests for disclosures, payment assistance, feedback, reporting fraud, technical assistance, and filing a complaint. Support is available 24/7 to better serve troops overseas.
