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Contact Vetcove Customer Service

How to Reach a Person at Vetcove

Verified Contact Information

Customer Service Number:

  • 1-646-504-2696
Call Now
Send Message

Customer Service:

  • 1-786-321-7387
    Delivery Portal
  • 1-332-240-5022
    Pet Parent Support

Customer Service:

support@pharmacy.vetcove.com
Delivery Portal
team@pets.vetcove.com
Pet Parent Support
support@vetcove.com

Jobs/ Career:

careers@vetcove.com

Legal:

privacy@vetcove.com
Privacy Inquiries
legal@vetcove.com

Vetcove Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Vetcove Phone Number
1 (646) 504-2696
Average Hold Time
00:02:26
Average Calls duration
3 minutes
Most Popular Vetcove Email Address
team@pets.vetcove.com
Vetcove Live Agent Availability
13% of callers successfully reach a real person
Issue Resolution Rate
Low (0% reported full resolution)
View full overview

How to Contact Vetcove?

To talk with the company’s representative in real time regarding urgent matters, dial the following Vetcove phone number: 1-646-504-2696. The manager who processes calls at this line can answer your questions about e-commerce and mobile platforms for veterinary hospitals, as well as provide help with technical issues. To receive parent support? Call 332-240-5022. Regarding the delivery portal, contact Vetcove at 786-321-7387. When communicating with the specialist, have your questions and a detailed request prepared to expedite the response process.

If one of the lines is unavailable, use written communication by sending a letter to the following Vetcove email: support@vetcove.com. There, you can connect with the customer service expert regarding detailed inquiries and receive written confirmation. When you have composed your email, don’t hurry to send it until you recheck if all the necessary information is included. It can be your name, account details, and a clear explanation of your issue. This information is necessary to receive a prompt and efficient response from the Vetcove customer service manager.

The Vetcove headquarters is situated at 382 NE 191st St. PMB 46115, Miami, FL 33179, United States. This is the central hub, where various departments performing key functions are concentrated. If you have letters, documents, or other paper correspondence, send it to the mentioned Vetcove address.

If you prefer digital communication, the company provides several convenient options for online support via its official website. For real-time assistance, click on the round icon with the pet’s paw image in the lower-right corner, and an online chat window will open in front of you. In it, follow “Send us a message” and type your question or inquiry in the “Message” field. Have enough time to wait for a response? Follow “Contact” in the “Company” block at the bottom menu and fill out a contact form with your name, email address, and a detailed inquiry in the “Message” filed.

PissedConsumer Club

Contact Information

Vetcove Website:

Vetcove Help Center:

Corporate Office Address:

Vetcove Inc.
382 NE 191st St. PMB 46115
Miami, Florida 33179
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 8:00pm

More contact details

Why Customers Call Vetcove?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 30%
  • Activation/ Cancellation 20%
  • Account 20%
  • Product/ Service 10%
  • Refund 5%
  • Payments and Charges 5%
  • Website/ Application 5%
  • Request for Information 5%

Customer Inquiries & Issues

30%
  • "Need to refill a prescription"
  • "Meds"
  • "Pharmacy"

Activation/ Cancellation

20%
  • "Cancel medication"
  • "Refusal to cancel my order and lying about delivery"
  • "Cancel oder"

Account

20%
  • "Setup subscription"
  • "Cannot gain access into my account"
  • "Cannot access my account"

Product/ Service

10%
  • "Purchase"
  • "Purchasing food"

Refund

5%
  • "Refund"

Payments and Charges

5%
  • "I paid for express delivery, where's my dogs med"

Website/ Application

5%
  • "Order did not ship today. I was well within the deadline as I ordered it at 11:00 pm PT on 12/8. Your website said 3:00 pm ET on 12/9 was the deadline to go out on 12/9,"

Request for Information

5%
  • "My vet placed an order for two meds, how do I get them"

Compare Vetcove Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Maev
stars-rating-fill
5.0 out of 5

Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

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