Contact Vera Bradley Customer Service
Vera Bradley Phone Numbers and Emails
Toll-Free Number:
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(888) 855-8372
Customer Service:
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(877) 905-8372International
Vera Bradley Emails:
Vera Bradley Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Vera Bradley is 8888558372. 85% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Vera Bradley may ask you for the following information to identify you as a customer: first and last name or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Vera Bradley is 8888558372. 85% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Vera Bradley may ask you for the following information to identify you as a customer: first and last name or email.
People call Vera Bradley mainly because of return/ replace, request for information, shipping and delivery.
50% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Vera Bradley is customercare@verabradley.com. 91% of customers use this email address to address their issues and concerns.
Contact Information
Vera Bradley Website:
Vera Bradley Help Center:
Corporate Office Address:
Other Info (opening hours):
CUSTOMER SERVICE HOURS
Monday to Friday: 8am – 9pm (EST)
Saturday: 9am – 6pm (EST)
Sunday: 9am – 6pm (EST)
How Good is Vera Bradley's Customer Service?
Summary of Vera Bradley Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Vera Bradley?
Shipping and Delivery Question:
- “Have not received my orders”
- “Where is my order?”
- “Missing items from order”
Return/ Replace Question:
- “Return”
- “I did a return and it's still sending it i need my money back”
- “Return 1 item”
Request for Information Question:
- “Checking in order”
- “To find out if I placed an order with VB or a scam. Turns out it was a scam. I placed an order yesterday with VB.”
- “Question about sale price”
Payments and Charges Question:
- “Discount Code”
- “Birthday coupon”
- “Charged too much”
Product/ Service Question:
- “Placed an order and paid for it. Now I'm receiving emails telling me to clear my cart.”
- “Broken zipper in large duffel”
- “Got disconnected”
Activation/ Cancellation Question:
- “Cancel an online order”
Cards Question:
- “Check a gift card balance”
- “Sent e-card to me instead of the person”
Website/ Application Question:
- “Want to order. website down”
Refund Question:
- “Refund”
Other Question:
- “Outlet sale on Facebook”
- “Flawed eye glass frame”
- “Retirns”
About
Vera Bradley is an accessories designer who offers a wide selection of cotton quilted handbags and luggage. All of them are colourful and bright. The brand was founded by Barbara Bradley Baekgaard and Patricia R. Miller in 1982. Among the bags of Vera Bradley there are a lot of different kinds. Vera Bradley designs handbags, wallets and wristlets, backpacks, baby bags and even baby clothes, etc. Among the offered accessories there are readers and sunglasses, jewelry, scarves, headwraps and much more. All the stuff features a specific style. The products are available at Vera Bradley stores and outlets. As well as they are distributed through numerous retailers.
Vera Bradley is ranked 60 out of 1855 in Jewelry and Accessories category
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