Vera Bradley Phone Numbers and Emails

Toll-Free Number:

  • (888) 855-8372
Send Message

Customer Service:

  • (877) 905-8372

Vera Bradley Emails:

Customer Service
Sales/ Reservations
Is this your business?

Contact Information

Vera Bradley Website:

Vera Bradley Help Center:

Corporate Office Address:

Vera Bradley
12420 Stonebridge Road
Roanoke, Indiana 46783
United States

Other Info (opening hours):


Monday to Friday: 8am – 9pm (EST)

Saturday: 9am – 6pm (EST)

Sunday: 9am – 6pm (EST)

More contact details

Vera Bradley Rating Based on 4 Reviews

Rating details

more details
Delivery Service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Style and Design

Rating stats

Rating trend

How Good is Vera Bradley's Customer Service?

Yulianna Cmf
Yulianna Cmf
Feels Satisfied | Oct 18, 2023

Very satisfying

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Ailis Wwj
Ailis Wwj
Feels Neutral | Jul 23, 2023

The purse took 2 weeks. My packages from overseas got here faster. In the past my packages got here a week or less from Vera Bradley

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Summary of Vera Bradley Customer Service Calls

02:02 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Vera Bradley?

Shipping and Delivery Question:

  • “Where is my order?”
  • “No delivery”
  • “Ordered items not received”

Request for Information Question:

  • “To find out if I placed an order with VB or a scam. Turns out it was a scam. I placed an order yesterday with VB.”
  • “Question about sale price”
  • “I have s question”

Return/ Replace Question:

  • “Return”

Payments and Charges Question:

  • “Birthday coupon”
  • “Charged too much”

Cards Question:

  • “Check a gift card balance”
  • “Sent e-card to me instead of the person”

Product/ Service Question:

  • “Broken zipper in large duffel”
  • “Got disconnected”

Website/ Application Question:

  • “Want to order. website down”

Activation/ Cancellation Question:

  • “Cancel an online order”

Refund Question:

  • “Refund”

Other Question:

  • “Purchase I made”
  • “Place An order”
  • “Online order issue”



Vera Bradley is an accessories designer who offers a wide selection of cotton quilted handbags and luggage. All of them are colourful and bright. The brand was founded by Barbara Bradley Baekgaard and Patricia R. Miller in 1982. Among the bags of Vera Bradley there are a lot of different kinds. Vera Bradley designs handbags, wallets and wristlets, backpacks, baby bags and even baby clothes, etc. Among the offered accessories there are readers and sunglasses, jewelry, scarves, headwraps and much more. All the stuff features a specific style. The products are available at Vera Bradley stores and outlets. As well as they are distributed through numerous retailers.

Vera Bradley reviews and complaints

Vera Bradley is ranked 95 out of 1306 in Jewelry and Accessories category

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