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Contact Ventra Chicago Customer Service

Ventra Chicago Phone Numbers and Emails

Toll-Free Number:

  • (877) 669-8368
Call customer service
Send Message

Cta Customer Service:

  • (312) 681-4265

Ventra Chicago Emails:

Business Sales
Customer Service
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How to Contact Ventra Chicago Customer Service?

Most Popular Number:

(877) 669-8368

The Ventra Chicago customer service telephone is 1-877-669-8368. Via the Ventra Chicago phone number, both clients of the service and visitors of the website can contact the support team on different questions. Ventra Chicago contact number has specified working hours for calls, which are indicated on the website.
Apart from the support number, customers can find a section of FAQs on the official site. Visitors can find the necessary information. If the question is urgent, turn to the prepared and published data.

Ventra Chicago customer service center is open Monday through Friday from 8 a.m. to 4:30 p.m. CST. The Ventra Chicago email and customer call center working hours are Monday through Friday from 6 a.m. to 8 p.m. CST and Saturday from 8:30 a.m. to 5 p.m. CST. Ventra Chicago customer service center hours can vary during national holidays.
From time to time, the business hours can be altered a little bit. Also, they can be overloaded with requests in the beginning and at the end of the working shift. So, choose the less busy periods or anticipate the manager's answer.

The alternative way to contact the support team is Ventra Chicago support chat. The service is available in the section Contact us. Open the website on the Ventra Chicago address ventrachicago.com, scroll down and find on the left bottom the Contact us section.
To send the request, you have to write your name, surname, phone, and email. Then choose the question and describe the problem in the online chat. After that, press the Submit button and wait for the response. The overall period for chat answers depends on the number of processing requests for help.

Ventra Chicago Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email
  • The best phone number to call Ventra Chicago is 8776698368. 89% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Sunday, while the shortest are on Saturday.

  • Be prepared for the call as Ventra Chicago may ask you for the following information to identify you as a customer: phone number, address or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Ventra Chicago Website:

Ventra Chicago Help Center:

Corporate Office Address:

Ventra Chicago
567 W. Lake Street, 2nd floor
Chicago, Illinois 60661
United States

Other Info (opening hours):

Hours:

Monday - Friday: 6 am - 8 pm CST

Saturday: 8:30 am - 5 pm CST


Mailing Address:

Revenue Department

7th Floor, 567 West Lake Street,

Chicago, IL 60661-1498

More contact details

Ventra Chicago Rating Based on 2 Reviews

Rating details

1.2
more details
Turnaround Time
Reliability
Tracking Tool
Value for money

Rating stats

Rating trend

Summary of Ventra Chicago Customer Service Calls

9 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ventra Chicago?

Cards Question:

  • “Card transfer”
  • “I lost my card Thursday 7/28/23”

Product/ Service Question:

  • “My U pass is not working”

Payments and Charges Question:

  • “Money taken from my debit card and I have a ride free card”

Account Question:

  • “I need my account to be activated”

Shipping and Delivery Question:

  • “Product not deliver its too much late to delivery”

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