Contact Velvet Caviar Customer Service

Clients seeking an alternative to the Velvet Caviar phone number for general inquiries and assistance can email hello@velvetcaviar.com during business hours. The company has also published the email address jobs@velvetcaviar.com for customers with jobs and career-related inquiries to contact. You can also use the Velvet Caviar email to track, edit, or report lost orders, return and exchange items, make warranty claims, and ask questions. An alternative to emailing for general queries and concerns is to visit the company website and click Contact Us to get directed to a form. Once there, enter your name, email, and the issue in the message box before clicking Send. After reviewing the request, the support team will take a few business hours or days to respond.

Velvet Caviar's headquarters, Velvet Caviar Group Inc., is at 5 Brewster St., Suite 137, Glen Cove, New York 11542, United States. The company has published this address for customers with critical and sensitive issues to mail or visit. Those who want to meet the customer service representative for complaints or feedback can also arrive during business hours. However, being time-consuming, this method is less feasible than the Caviar support number or email for urgent matters.

Velvet Caviar customer service hours are between 9:00 AM and 5:00 PM EST, Monday through Friday, while the company is closed for in-person consultation on weekends. Requests submitted during these hours generally receive a response within one business day. Users facing an issue or concern outside working hours or on weekends can also submit an online form for the business agent to respond to when active.