Contact Velotric Customer Service

To reach Velotric via email, send a letter to help@velotricbike.com. Online store specialists process customer inquiries at the mentioned address. If you have wholesale and distribution inquiries, contact Velotric at sales@velotricbike.com. This method of communication is ideal for non-urgent inquiries that require a detailed discussion involving screenshots, receipts, or product photos. Before sending an email, include your order number and a detailed description of your issue to ensure a quick and meaningful response from the Velotric support manager.

The Velotric headquarters is located in the United States at 171 Heller Pl C7, Bellmawr, NJ 08031. This is the main location where all key business processes are managed, such as marketing, logistics, and customer support. The company also has an additional address in California at 24426 S Main St. Suite #701, Carson, CA 90745.

The company also provides an opportunity to contact its specialists regarding immediate issues online via its official website. To use it, visit the “Contact Us” page by clicking on “Contact Us” in the “Support Center” block at the bottom menu. You’ll see a contact form where you should indicate your name and email. Be sure to describe your inquiry in the “Message” field in detail.