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Contact Velotric Customer Service

Velotric Phone Numbers and Emails

Toll-Free Number:

  • (888) 559-3099
Call customer service
Send Message

Velotric Emails:

Customer Service
Sales/ Reservations
Wholesale and Distribution
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How to Contact Velotric?

Most Popular Number:

(888) 559-3099

For prompt customer service regarding your shopping experience, contact the Velotric customer service specialist at the following phone number: +1-888-559-3099. This line is designed to ask about e-bikes and accessories, as well as to place an order by phone, resolve chipping issues, report problems with your account, etc. It is available during the following business hours: Monday through Friday, from 7 a.m. to 4 p.m. PST. Ensure you have all the necessary details, such as your order number or product information, during the communication by phone. Such an action is necessary for Velotric customer service manager to better understand your matter.

To reach Velotric via email, send a letter to help@velotricbike.com. Online store specialists process customer inquiries at the mentioned address. If you have wholesale and distribution inquiries, contact Velotric at sales@velotricbike.com. This method of communication is ideal for non-urgent inquiries that require a detailed discussion involving screenshots, receipts, or product photos. Before sending an email, include your order number and a detailed description of your issue to ensure a quick and meaningful response from the Velotric support manager.

The Velotric headquarters is located in the United States at 171 Heller Pl C7, Bellmawr, NJ 08031. This is the main location where all key business processes are managed, such as marketing, logistics, and customer support. The company also has an additional address in California at 24426 S Main St. Suite #701, Carson, CA 90745.

The company also provides an opportunity to contact its specialists regarding immediate issues online via its official website. To use it, visit the “Contact Us” page by clicking on “Contact Us” in the “Support Center” block at the bottom menu. You’ll see a contact form where you should indicate your name and email. Be sure to describe your inquiry in the “Message” field in detail.

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Contact Information

Velotric Website:

Velotric Help Center:

Corporate Office Address:

Velopower, Inc.
24426 S Main St. Suite #701
Carson, California 90745
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7:00am - 4:00pm PST

More contact details

Summary of Velotric Customer Service Calls

2 TOTAL
CALLS
03:59 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Velotric?

Request for Information Question:

  • “Check on new bike”

Other Question:

  • “Parts”

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