Contact Vectren Customer Service
Vectren Phone Numbers and Emails
Toll-Free Number:
-
(800) 227-1376
Vectren Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Vectren is 8002271376.
The longest wait times are on Wednesday, while the shortest are on Saturday. The average call time is 7 minutes.
People call Vectren mainly because of staff, account, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Vectren is 8002271376.
The longest wait times are on Wednesday, while the shortest are on Saturday. The average call time is 7 minutes.
People call Vectren mainly because of staff, account, payments and charges.
33% of the consumers who called the company’s customer support stated that their issues were resolved.
Contact Information
Vectren Website:
Vectren Help Center:
Corporate Office Address:
Summary of Vectren Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Vectren?
Payments and Charges Question:
- “Payment”
- “Pay bill”
- “Billing issue”
Staff Question:
- “Newservice”
- “To shut off service”
- “Move my service”
Account Question:
- “Balance”
- “Account balance”
- “Can't log in”
Product/ Service Question:
- “Connect service”
- “Problem with broken line broken by vectron”
Request for Information Question:
- “Question about bill”
- “Find out about my refund for my deposit”
Return/ Replace Question:
- “Change account”
Other Question:
- “New customer”
- “No electricity”
- “Newd to get statement mailed to me”
Compare Vectren Customer Service To
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