Vectren Phone Numbers and Emails

Toll-Free Number:

  • (800) 227-1376
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Vectren Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Vectren is 8002271376.

  • The longest wait times are on Wednesday, while the shortest are on Saturday. The average call time is 7 minutes.

  • People call Vectren mainly because of staff, account, payments and charges.

View full overview ›

How to Contact Vectren Customer Service?

Most Popular Number:

(800) 227-1376
Total calls: 54 Issues resolved: 2 Last call: Oct 5, 2023

The Vectren number is (800) 227-1376 for general inquiries. Customers should dial (800) 227-1376 for gas emergencies immediately. Customers with hearing impairments can also reach Vectren through their TTY/TDD service at (800) 743-3333.

Vectren customer service takes pride in addressing all customer concerns and inquiries promptly and effectively. Vectren has different phone numbers dedicated to specific issues to ensure that every customer gets the necessary assistance. Remember, safety is a priority; thus, call the gas emergency number immediately for gas leak emergencies. When calling the Vectren customer service number, prepare your account details for a smoother transaction.

The Vectren corporate office is at One Vectren Square, Evansville, Indiana, 47708, USA. This is where the company's primary operations and executive offices are based.

If you wish to visit or mail the Vectren corporate office, please ensure you have the correct address to ensure everything is clear and timely. For official documents, legal matters, or formal communication, sending them directly to the corporate office is advisable.

Before visiting, it might be a good idea to call the Vectren number ahead and check if an appointment is necessary. This way, you can ensure that the person you need to speak with will be available and your visit will be productive.

Vectren hours are from 7:00 a.m. to 7:00 p.m. Eastern Time, Monday through Friday. Please note that these hours are subject to change during holidays or special events.

During these hours, customers can call the Vectren customer service number for assistance with their accounts, billing, service requests, and more. It's important to remember these hours when planning to make a call or visit to ensure you receive timely assistance.

Outside of these hours, emergency services are available 24/7. Call the emergency number anytime if you have a gas leak or other emergency.

PissedConsumer Club

Contact Information

Vectren Website:

Vectren Help Center:

Corporate Office Address:

Vectren
101 N Main St
Evansville, Indiana 47711
United States

Vectren Rating Based on 3 Reviews

Rating details

1.6
more details
Additional Fees
Value for money
Customer service
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Vectren Customer Service Calls

54 TOTAL
CALLS
06:39 AVG CALL
DURATION
33% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Vectren?

Payments and Charges Question:

  • “Payment”
  • “Pay bill”
  • “Billing issue”

Staff Question:

  • “To shut off service”
  • “Move my service”
  • “Customer service”

Account Question:

  • “Balance”
  • “Account balance”
  • “Can't log in”

Product/ Service Question:

  • “Connect service”
  • “Problem with broken line broken by vectron”

Request for Information Question:

  • “Question about bill”
  • “Find out about my refund for my deposit”

Return/ Replace Question:

  • “Change account”

Other Question:

  • “New customer”
  • “No electricity”
  • “Newd to get statement mailed to me”

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