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Vapor Beast Phone Numbers and Emails

Toll-Free Number:

  • (877) 821-6062
Call customer service
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Vapor Beast Emails:

Customer Service
accessibility@vaporbeast.com
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Vapor Beast Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Vapor Beast Customer Service is rated at 2.6 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    95% phone 5% email
  • The best phone number to call Vapor Beast is 8778216062.

  • The average hold time is from 3 to 5 minutes. The longest wait times are on Wednesday, while the shortest are on Thursday and Friday.

  • Be prepared for the call as Vapor Beast may ask you for the following information to identify you as a customer: email, order id or tracking no or first and last name.

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PissedConsumer Club

Contact Information

Vapor Beast Website:

Vapor Beast Help Center:

Corporate Office Address:

VaporBeast, LLC
5201 Interchange Way
Louisville, Kentucky 40229
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 6:00pm (EST)

More contact details

Vapor Beast Rating Based on 5 Reviews

Rating details

3.0
more details
Diversity of Products or Services
Product or Service Quality
Discounts and Special Offers
Price Affordability

Rating stats

Rating trend

How Good is Vapor Beast's Customer Service?

Sundra Lxq
Sundra Lxq
Feels Disappointed | Oct 14, 2023

I placed an order 30 days ago. Still haven't recieved the package. The courier has been contacting me daily telling me they'd deliver that day to be sure I was home to sign and NEVER SHOWED!! Every single day. That started Tuesday and it's now sat night and still haven't recieved it. There is absolutely No reason a customer should need to track down and deal with this bs. I should have been instantly refunded or something. The order was placed 30 days ago! 150$ worth. I hadn't experienced this with them but had seen feedback about this kind of thing and so disappointed and frustrated that I am now. So much for a valued customer. This is definitely not a way to keep customers coming back. Not sure what the courier service is they use but I'd like to find out bc it seems super sketchy to have them texting me like that, sending me a picture of my package even, and not showing up. Wtf. Seriousl

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Sundra Lxq
Sundra Lxq
Feels Disappointed | Oct 09, 2023

I am still waiting to hear back about where my order is thar I placed on the 14th of September. I was told I would hear back once the customer service rep spoke with the carrier. Still, it frustrating, when placing an order of 150$ to not know when that product will be delivered due to the fact there is no detailed tracking given, yet I am needed to be home to sign and verify ID. It's a guessing game whether i will even be here when it is delivered.

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Summary of Vapor Beast Customer Service Calls

20 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Vapor Beast?

Shipping and Delivery Question:

  • “Package delivery issue”
  • “Shippijg”
  • “Shipping”

Website/ Application Question:

  • “Trying to place order online”
  • “Do you mail to Alaska? I have an order ready to go and the site says no shipping available”

Staff Question:

  • “Customer service”

Request for Information Question:

  • “Inquiry”

Payments and Charges Question:

  • “Incorrect bill”

Other Question:

  • “Trying to figure were my order is”
  • “New Business”
  • “To c if my order went through”

Compare Vapor Beast Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Juul
stars-rating-fill
1.8 out of 5
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