To reach the company agents online, use one of the three published helplines, depending on the reason for consultation. Users with general issues and inquiries can dial the customer service number, 1-972-200-0179 ext 2, between business hours. The Vanillasoft phone number +44-330-052-7468 ext 2 is active to discuss specific and technical concerns with the customer service team. Those with accounting and billing issues can reach the relevant agent at 1-972-200-0179 ext 3. The Vanillasoft contact numbers are also active for sales and accounting Monday through Friday, between 9:00 AM and 5:00 PM.
Vanillasoft customer service handles user concerns via three emails. To consult the accounting and billing department for relevant matters, use accounting@vanillasoft.com. Those seeking general information about the company’s services and policies can write to info@vanillasoft.com. Lastly, privacy@vanillasoft.com is the email to consult Vanillasoft support for legal and privacy inquiries. Emailing is best for general queries and complaints. However, its responses can range from a few hours to days, making it less feasible for urgent matters.
The Vanillasoft headquarters is in the United States at 4965 Preston Park Blvd., Suite 850, Plano, Texas 75024. Those in Canada can visit the address 490, boul, Saint-Joseph, Suite #202, Gatineau, Quebec J8Y 3Y7, for assistance from the respective agents. After hearing them, Vanillasoft customer service will provide better and long-term solutions to their problems, ensuring a seamless experience. Clients unable to arrive in person can send a letter to the company headquarters and expect their issues to be addressed within a few days or weeks.
To reach Vanillasoft support online, visit the company website and click Contact Us on the homepage to find several consultation options. Customers can call the Vanillasoft phone number, email their issues, or use the available postal addresses for different departments, including sales, support, and accounting. The website also features the Vanillasoft contact forms for online assistance that users can submit between business hours.
