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I was given a Vanilla MasterCard gift card for Christmas.I tried to use it at Walmart, which is where it was purchased but was declined.

I attempted to contact customer service, but when the prompt tells me to stay on the line to be connected with a representative, it hangs up on me. I also attempted to visit their website, but it no longer exists.

I was able to find a Vanilla Gift website, but it just says there is an issue with my card & to contact customer service.I am very frustrated & too embarrassed to tell my friend who gifted it to me that it doesn't work.

Review about: Vanilla Mastercard Gift Card.

Review #980128 is a subjective opinion of a user.

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Reason of Review / Monetary Loss Order processing issue / Not specified
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Anonymous
Cambridge, Massachusetts, United States #1262572
Same thing happened with mine! Also tried logging in online and calling and got the same results.

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