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I purchased a prepaid Vanilla MasterCard from Shoppers Drug Mart. As I wish to use it on-line, I went to the vanilla website to register my postal code. The available balance of my card appears to be correct, but when I attempt to enter my postal code on the vanilla website, in order to register it for on-line purchases, the error "invalid postal code" appears.

I have tried the correct format and capitalization, as well as with small letters with and without the space. I have also tried other postal codes, and even a US zip code, but all produce the same error. I even tried using a different browser and a different device, and still encounter the same problem. I'm not willing to wait on the phone for hours (as others have reported), only to be given the run-around.

Lesson Learned: DON'T BUY VANILLA CARDS. Use a different provider for your pre-paid credit.

Review about: Vanilla Mastercard Gift Card.

Review #855105 is a subjective opinion of a user.

PRODUCT OR SERVICE Vanilla Mastercard Website
Reason of Review / Monetary Loss Damaged or defective / Not specified
Preferred solution Not specified

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i hate vanilla cards now
#1291217
oh no
Anonymous
Surrey, British Columbia, Canada #1273055
Same thing going on with me
Anonymous
Scarborough, Ontario, Canada #1269911
Well, that's helpful
*eyes roll*
Anonymous
#1243128
I don't buy them anymore. The charges are outrageous for one thing, and they rarely work online as well.
Eva Fleury
evafleury@yahoo.ca
Anonymous
Burnaby, British Columbia, Canada #1223531
Same thing happen to me, because you were using a wrong website and most probably you were checking your postal code on the other website so it kept logging you out . All you have to do is to visit original Vanilla Master Card website I will link the website below , Enjoy :) there is always solution you gotta be smart !
So here you go .... wait read some more lol read read read Good ?! You were really curious you could fix this ?! Yes ! https://www.vanillaprepaid.com/VanillaPrepaid/home.html?csrfToken=FeUGFkzc8zU0bYk6T3FA2gjUWNG2I8iZ
JUST COPY PASTE PLEASE
##YOUR WELCOME ##
Thankful1
to Anonymous Trenton, Ontario, Canada #1261603
The above link provided by Anonymous SOLVED EVERYTHING! when i copied the link, it looked the EXACT same as the site the back of my vanilla gift-card linked me to (the one that will not allow me to register).
But when i tried to register on the link from Anon, it WORKED! then i looked carefully; the two sites LOOK the exact same, but are in fact 2 different addresses (many different numbers and symbols at the end of the full address)
This is an absurd joke of a solution (if i'm looking at VISA vanilla as a business model), but I muse praise Anonymous for this surprising solution. Believe me when i Say my vanilla card would NOT allow me to register a postal code....I tried everything and some other stuff; this simple clone (original?) of the vanilla gift-card site solved it instantly....amazing.
Oh; I have had nothing but grief with Vanilla VISA; avoid these cards if you want them for online shopping (from what I've read and heard, you should just avoid them flat-out and complain to anyone who may have something to do with vanilla VISA). Due to utterly inept implementation or maintenance--whatever the issue is--these cards are trouble.
Anonymous
to Anonymous Mississauga, Ontario, Canada #1263964
still not working
ckit
to Anonymous #1270023
Yeah still not working for me urghh
Anonymous
Rochester, New York, United States #1220909
I was giving this card as a gift from someone in canAda and I live in ny and this postal code keep saying invaled is pissng me off.and that vanillagift.Com not coming up only as an error -.- smh I want it to work already and I tried everything
Anonymous
Pittsburgh, Pennsylvania, United States #1219854
I had a similar problem, which I solved by registering my card on a different Vanilla site than the one listed on the card. I bought a Vanilla Mastercard gift card, which told me to register it at vanillamastercard.com. I had the same problem there that you describe. After some poking around I finally went to vanillagift.com which worked fine.

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