0 comments
Not resolved

We purchased cards for our employees and one of them did not work , it was quite embarrassing to have one of our employees coming back with an empty card !It took so much time and trouble to try to resolve this.

We were promised a replacement within 5-10 days and yet it still did not come ! Called again, waited for someone to pick up the phone for 20 min at least only to find out they took the address incorrectly. Still waiting, it has been a month. IT IS VERY FRUSTRATING !

I do not recommend anyone should buy this card ever, they do not have a good system at all to make customers happy.NEVER BUY THIS CARD !

Review about: Vanilla Mastercard Gift Card.

I didn't like: Length of time to resolve.

Review #1001701 is a subjective opinion of a user.

Reason of Review / Monetary Loss Return, Exchange or Cancellation Policy / $100
Preferred solution Full refund

Had an Experience with Vanilla Mastercard?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like