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Contact Vanguard Customer Service

How to Reach a Person at Vanguard

Verified Contact Information

Toll-Free Number:

  • 1-800-523-1036
Call Now
Send Message

Customer Service:

  • 1-844-522-2664
    Personal Advisor
  • 1-844-522-2613
    Personal Advisor Select
  • 1-877-510-0096
    Wealth Management

Report Fraud:

  • 1-855-484-2801

Media:

  • 1-610-669-5002

Accessibility:

accessibility@vanguard.com

Customer Service:

online@vanguard.com
App Support
institutionalnonprofit@vanguard.com

Jobs/ Career:

careers@vanguard.com

Legal:

privacy@vanguard.com

Media:

vanguard_media_relations@vanguard.com

Report Fraud:

fraud@vanguard.com

Vanguard Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Vanguard Phone Number
1 (800) 523-1036
Average Hold Time
00:03:52
Average Calls duration
9 minutes
Most Popular Vanguard Email Address
accessibility@vanguard.com
Vanguard Live Agent Availability
25% of callers successfully reach a real person
Issue Resolution Rate
Low (17% reported full resolution)
View full overview

How to Contact Vanguard?

800-523-1036 is the main Vanguard customer service phone number. Specialists of this line are ready to provide you detailed information about the company’s products or tools, help to resolve issues with your account, ask general questions about the company, etc. To report a fraud, dial 855-484-2801. If you are a press or online media representative who need additional data about the company, contact Vanguard at 610-669-5002. Be prepared to provide the necessary information, such as your account number, to receive quick assistance without clarifying questions from the Vanguard customer service manager. Phone communication is the best resolution if your inquiries or issues require immediate attention.

Direct your inquiries or questions regarding the Vanguard app to the following email address: online@vanguard.com. If you are a journalist or other media representative, who needs additional information for publication, send your inquiries to vanguard_media_relations@vanguard. Include your account details and a detailed description of your issue in the body of the letter for timely support. Such preparation allows the customer care manager to respond as accurately and efficiently as possible. Emailing is suitable for matters that do not require immediate attention.

If your matter requires in-person discussion, visit the Vanguard headquarters at 5951 Luckett Court, Suite A2, El Paso, Texas, 79932. This location serves as the central administrative office, where key operations take place. To send official letters, documents, or other correspondence, use the following Vanguard email address: P.O. Box 982902, El Paso, TX 79998-2902.

The Vanguard business hours usually cover standard working times, namely Monday through Friday from 8 a.m. to 8 p.m., Eastern Time. Keep in mind that response times may be longer during peak hours. Also, clarify the business hours each time you are going to contact the company, as they may change over time. You can do it by sending a message on one of the social media pages.

PissedConsumer Club

Contact Information

Vanguard Website:

Vanguard Help Center:

Corporate Office Address:

The Vanguard Group, Inc.
5951 Luckett Court, Suite A2
El Paso, Texas 79932
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 8:00pm


Mailing Address:
P.O. Box 982902

El Paso, TX 79998-2902

More contact details

Why Customers Call Vanguard?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 31%
  • Employment 23%
  • Account 15%
  • Request for Information 15%
  • Return/ Replace 8%
  • Product/ Service 8%

Customer Inquiries & Issues

31%
  • "Transfer funds"
  • "Statements"
  • "Over night document"

Employment

23%
  • "To take money out of 401 k and to roll the rest ofnitn9nto an ira"
  • "Need 401k information"
  • "I would like to pay off my remaining balance on my loan"

Account

15%
  • "Pulling money from my account"
  • "Death of member9"

Request for Information

15%
  • "Need to speak to my disability agent"
  • "Ask some questions about my ara"

Return/ Replace

8%
  • "Change my mobile number"

Product/ Service

8%
  • "Loan"

Compare Vanguard Customer Service To

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Vanguard Group
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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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