800-523-1036 is the main Vanguard customer service phone number. Specialists of this line are ready to provide you detailed information about the company’s products or tools, help to resolve issues with your account, ask general questions about the company, etc. To report a fraud, dial 855-484-2801. If you are a press or online media representative who need additional data about the company, contact Vanguard at 610-669-5002. Be prepared to provide the necessary information, such as your account number, to receive quick assistance without clarifying questions from the Vanguard customer service manager. Phone communication is the best resolution if your inquiries or issues require immediate attention.
Direct your inquiries or questions regarding the Vanguard app to the following email address: online@vanguard.com. If you are a journalist or other media representative, who needs additional information for publication, send your inquiries to vanguard_media_relations@vanguard. Include your account details and a detailed description of your issue in the body of the letter for timely support. Such preparation allows the customer care manager to respond as accurately and efficiently as possible. Emailing is suitable for matters that do not require immediate attention.
If your matter requires in-person discussion, visit the Vanguard headquarters at 5951 Luckett Court, Suite A2, El Paso, Texas, 79932. This location serves as the central administrative office, where key operations take place. To send official letters, documents, or other correspondence, use the following Vanguard email address: P.O. Box 982902, El Paso, TX 79998-2902.
The Vanguard business hours usually cover standard working times, namely Monday through Friday from 8 a.m. to 8 p.m., Eastern Time. Keep in mind that response times may be longer during peak hours. Also, clarify the business hours each time you are going to contact the company, as they may change over time. You can do it by sending a message on one of the social media pages.
