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Contact Vancity Customer Service

Vancity Phone Numbers and Emails

Toll-Free Number:

  • (888) 990-9691
    Credit card
Call customer service
Send Message

Customer Service:

  • (888) 826-2489
  • +1 604 829 5560
    Credential Asset Management or Credential Securities
  • +1 604 877 7005
    Member Card (Vancouver, Canada)
  • +1 604 877 7000
    Vancouver, Canada
  • +1 250 519 7000
    Victoria, Canada

Business Customer Service:

  • +1 604 648 5180

Complaints/ Feedback:

  • (800) 611-8472
    Vancity Visa
  • +1 604 877 4999
    Vancity Visa (Canada)

Jobs/ Career:

  • +1 604 877 8298

Vancity Emails:

Complaints/ Feedback
Credential Asset Management or Credential Securities, Vancity Investment Management, Vancity Visa
Customer Service
Chief Complaints Officer
Headquarters
Investors/ Franchising
Is this your business?

How to Contact Vancity?

Most Popular Number:

(888) 990-9691
Credit card

Vancity customer service phone number is 888 826 2489. The other support number is 604 829 5560. The member card line is 604 877 7005. The business customer service operates the line 604 648 5180. To solve the career issues, dial 604 877 8298.

Vancity email is wealthsolutionsmanagers@vancity.com. To get in touch with investment management, turn to the inbox vcim@vancity.com. For the Visa issues, send the request to the email address cardservices@vancity.com. The head office specialists have the address ceo_office@vancity.com. To get support in the investing questions, use the email address sponsorship@vancity.com.

Vancity hours are Monday through Saturday from 8 a.m. to 8 p.m. EST. On Sunday, the support team can be reached from 10 a.m. to 5:30 p.m. EST. Some Vancity contact methods, like telephone numbers and online chat, are available despite the operation time.

Vancity website allows you to find initial data about the services and conditions of usage. Open the official platform and click the type of services you need to know more. If you want to meet with the specialists of the bank, click the Book an Appointment icon at the bottom of the page and insert the required information to schedule the call with the customer care department specialist.

Vancity address is 183 Terminal Avenue, Vancouver, British Columbia V6A 4G2 Canada. This is the location of the Vancity headquarters. To send correspondence to the company, use the postal destination at PO Box 2120 Station Terminal Vancouver, BC V6B 5R8. The services are mainly rendered via online web banking.

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Contact Information

Vancity Website:

Vancity Help Center:

Corporate Office Address:

Vancouver City Savings Credit Union
183 Terminal Avenue
Vancouver, British Columbia V6A 4G2
Canada

Other Info (opening hours):

Hours:

Monday - Saturday: 8:00am - 8:00pm

Sunday: 10:00am - 5:30pm


Mailing Address:

PO Box 2120

Station Terminal

Vancouver, BC V6B 5R8

More contact details

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