753 views
0 comments

I went to Valvoline Tilton, NH to get an annual state inspection. While it is convenient I will not use them again.

He began inspecting my 02 jeep liberty. After about 3 minutes he comes into the waiting room to tell me that he has found 3 things wrong and I will not get a sticker today. I said I needed it inspected please and keep going. When finished he said I had a parking brake that wouldn't hold and a power steering leak.

I informed him the oil film he was looking at was from a leaking PS hose that I had changed previously. I may have well talked to the wall. I cleaned the old greasy film from under the car and returned. Now he says the parking brake is fine even though I did nothing to it but, the ps is still leaking.

I looked with him and saw a little greasy film that I failed to clean on the PS pump, so he failed me again. I went home, removed the pump and thghtened all bolts and redid all connections even though there was no sign of leaking. He failed me again for PS leak. I asked if there was anyone that could arbitrate this and he said the State Police could but if I called them they would tow and impound my car.

He also could hear the PS pump squealing. It absolutely was not.

I took my car elsewhere and there were no leak problems. Thanks Valvoline.

Reason of review: Not as described/ advertised.

Monetary Loss: $40.

Preferred solution: Full refund.

Location: Tilton, New Hampshire

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Valvoline Reviews

  1. 84 reviews
  2. 19 reviews
  3. 9 reviews
  4. 9 reviews
  5. 5 reviews
Valvoline reviews