0 comments
Not resolved

Have purchased a mattress set, living room chair, and a recliner only 6 months ago.The recliner cost about $500.

The corner has changed me apart, staples out from material on bottom just stapled to wood, back of chair frame loose and material looks like the chair is about 5 years old and pills. Only sat on about 3-4 hours and not every day. They sent someone to see the back. Showed him the rest, saw where it was wearing.

Said it is only built on pieces of wood and does look worn for amount of time. Took pictures. Husband called back 3 days later and very nasty person said that it is the wear if the chair, which I paid for the warranty that gets you nothing!

Will never buy there again and will report to better business bureau!!Beware of furniture, not worth the money!!!!

Review #1000421 is a subjective opinion of a user.

1.4
Delivery Service
Customer service
Price Affordability
Product or Service Quality
Warranty
Exchange, Refund and Cancellation Policy
Style and Design
Advertised vs Delivered
Reliability
Value for money
Staff
Diversity of Products or Services
Website
PRODUCT OR SERVICE
Chair
Reason of Review / Monetary Loss Warranty issue / Not specified
Preferred solution Not specified

Had an Experience with Value City Furniture?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

"I bought furniture from Value city furniture 1 year and 4 months ago. they have already come out once before my warranty expired and tried to fix it, not very..." Read more
"On the date of 10/24/11I purchased a living room set from Ashley Furniture .The set consisted of ,A couch and love seat, 2 end tables ,one soft table.I thought..." Read more
"Dear friends I am Damber. I have bought three beds from one of the vcf store. I bought the king size headboard foot-board and the mattress(complete bed). When I had the..." Read more
"I purchased this from Value City Furniture in Columbus Ohio. This is what it looks like just 3 years later. Was told I was purchasing genuine leather. ..." Read more
"I have bought many Steve Madden shoes. I bought a pair of heels aboit two years ago, which they broke the same night i wore them. I just bought a..." Read more
"I ordered two identical items (coffee mug with cat photo), and received one chipped cup. I emailed them and got back a link to a URL where a claim could..." Read more
"Just travelled to dominican repunlic. All week forecast was 80-90% chance if rain, storms... we even thought to cancel our trip. It turned out to be all sunny, no rain..." Read more
"We bought a brand new refrigerator from Sears July 2016. This is March 23, 2017 and it still does not work. The have sent out service techs 9 separate times...." Read more