Value City Furniture - Pay a little more and shop at a "Real" store!
My wife and I have purchased items from here, and just now tried to take advantage of their "warranty".We bought a bar, two pub tables, 4 chairs and two bar stools.
We use two chairs regularly. The other two chairs and two bar stools are downstairs at the bar. I needed a chair, and when I got one of the chairs from downstairs, it has a break in the frame. This chair has never been used.
My wife called Valu City, was told they don't sell that unit any more, therefore there is no warranty. They just lost a customer. I would give ZERO stars, if that was possible.
We have spent a lot of money there for nothing.Stay away - Vans at least services what they sell!
More Review Details
What I liked
- Sales rep
What I disliked
- Useless warranty
- Quality of product
- Customer services
- Total disregard for customer after the sale
- Reason of review:
- Bad quality
- Preferred solution:
- I want a chair that is not broken. (Replacement)
- Monetary loss:
- Review category
- Furniture and Decor
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