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Contact Valorebooks Customer Service

How to Reach a Person at Valorebooks

Verified Contact Information

Toll-Free Number:

  • 1-888-825-6731
Call Now
Send Message

Customer Service:

cs@valore.com
customerservice@valore.com
customerservice@valorebooks.com

Valorebooks Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Valorebooks Phone Number
1 (888) 825-6731
Average Calls duration
1 minute
Most Popular Valorebooks Email Address
customerservice@valorebooks.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
86% phone, 14% email
Common Reasons for Contact
Return/ replace, product/ service, shipping and delivery
View full overview

How to Contact Valorebooks?

Most Popular Number:

(888) 825-6731
Total calls: 133 Last call: Jul 8, 2026

The Valorebooks phone number for general customer service-related questions and inquiries is (888) 825-6731. You can call this helpline with questions about renting or buying textbooks, rental due dates, and extensions. The same phone line can be used to request assistance with selling your books through their platform, place an order, or track a shipment. You can also report a damaged or incorrect book received via phone and discuss a return, exchange, or refund. The customer relations team at this number is also ready to deal with general feedback, complaints, and suggestions. If you experience a tech issue with the website, you can call support experts at this number for advice.

The Valorebooks contact email for general questions and concerns is customerservice@valore.com. You can use this address to learn more about the company, its services, and the rules of renting, selling, or buying textbooks through their platform. You can also share your experience, file a complaint, or offer a suggestion via email. The same address can be used whenever you need help placing your order, wish to make changes to an existing one, or want to track a shipment. Damaged or incorrect orders can be reported via email as well, and the customer care agents will help you initiate a return or refund. To opt out of marketing emails, write to cs@valore.com.

The Valorebooks headquarters address is ValoreBooks, 268 Summer Street, Suite 502, Boston, Massachusetts 02210, United States. Official correspondence, including notices, requests, and legal documentation, can be sent to PO Box 385, 5 Bedford St., Burlington, Massachusetts 01803, United States. You can also mail your complaints and compliments to this office for the customer support representatives to handle. You will get a written response to your request with the required information or instructions to resolve the problem as soon as the customer care team studies your matter. Exchanges, returns, and refunds can also be discussed via mail. The same Valorebooks address can be used for the Privacy Policy concerns.

The Valorebooks customer service hours are not specified on the official website. However, you can try calling their helpline during regular business hours, Monday to Friday from 9 a.m. to 5 p.m. EST. You can also use the chat feature on the official website if you prefer online communication. Send your message to the customer care team, and they will respond as soon as they are online. Alternatively, you can DM support via social media, and they will typically contact you back within several business hours. If your issue is not time-sensitive, it can be sent to the customer relations team via email whenever it is convenient for you.

To access the Valorebooks chat, visit the official website and scroll to the bottom of the homepage. Find the Customer Support option and click the chat icon in the bottom right corner of the screen. Click the AI Answers tab to initiate the conversation with a virtual assistant. The chatbot will answer simple questions and provide information according to your request. To contact a live agent, click the Email tab and describe your issue. The support expert will respond within business hours to help you troubleshoot the issue and offer ways to resolve the problem. You can also select the Help Docs option to check the collection of guides and articles.

PissedConsumer Club

Contact Information

Valorebooks Website:

Valorebooks Help Center:

Corporate Office Address:

ValoreBooks
268 Summer Street, Suite 502
Boston, Massachusetts 02210
United States

Other Info (opening hours):

Mailing Address:

PO Box 385,

5 Bedford St.,

Burlington,

Massachusetts 01803,

United States

More contact details

Summary of Valorebooks Customer Service Calls

133 TOTAL
CALLS
01:02 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Valorebooks?

Return/ Replace Question:

  • “Having difficulty returning ebook”
  • “Returns”
  • “I want to return book”

Shipping and Delivery Question:

  • “Did not receive the merchandise”
  • “Textbook shipment”
  • “Haven't received payment for books sold”

Product/ Service Question:

  • “Product not delivered”
  • “Damaged book”
  • “To purchase ebook”

Payments and Charges Question:

  • “Sent book to the address provided with my book’s invoice. Address is [STREET_ADDRESS].”
  • “Book charge”
  • “Haven’t been paid”

Request for Information Question:

  • “Update on order”
  • “Need to know where my book rental is?”
  • “Order information”

Activation/ Cancellation Question:

  • “Cancel an order”
  • “Cancel order items”
  • “Cancel order”

Refund Question:

  • “To ask for a refund”
  • “Refund”
  • “I want a refund”

Account Question:

  • “I forgot to cash app check. I need the check re issued.”

Cards Question:

  • “American Express card”

Other Question:

  • “Rental extension”
  • “I ordered books and I believe they are sigitaly”
  • “Order info”

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