The official phone number to reach the Valor representative is 604-984-3496. This line connects you to the central company office in North Vancouver, where you can ask about the company, its products, career opportunities, and other matters. When communicating with the company’s manager by phone, have relevant details about your fireplace or questions related to your matter prepared. Such an approach will help you to make the communication process smoother and quicker.
If your matter requires detailed explanations and resolution, contact the Valor customer service specialist in writing at the following email: info@valorfireplaces.com. Specialists who monitor this address, can answer your questions, assist with troubleshooting, or provide you with additional resources. Before you send a letter to the Valor customer service team, make sure to include essential details about your inquiry, such as a product model, your purchase information, or any questions you might have. Such a detailed description will help the manager assist you more efficiently without delay.
The Valor’s headquarters is located in Canada at the following address: #190, 2255 Dollarton Hwy, North Vancouver, BC V7H 3B1. This is the company’s primary administrative location, where you can meet with specialists from a certain department to discuss business-specific inquiries or receive more information about the fireplaces in person.
The Valor customer service team typically operates during standard business hours: Monday through Friday, from 9 a.m. to 5 p.m., local time. However, we recommend clarifying the company schedule by sending a letter with question related to actual business hours to info@valorfireplaces.com.
To contact the Valor specialist via the official company website, scroll to the bottom of the page, and you’ll find the section with company contacts on the left side. Here, you can access the company email address and support number. If you need to submit detailed questions regarding the fireplace, fill out a contact form. To find it, open the menu by clicking on three horizontal lines in the upper-right corner, follow “RESOURCES”, choose “SUPPORT”, and click on “FIREPLACE SUPPORT”.
