Contact Valera Health Customer Service

The Valera Health email address for complaints and feedback is inquieries@valerahealth.com. To address general inquiries, email info@valerahealth.com. New patients can contact the company at support@valerahealth.com, while established patients can contact the company at wellness@valerahealth.com. If you need to request a medication refill, send your request to refills@valerahealth.com. Do you need to contact the billing department? Please send all your questions and comments to billing@valerahealth.com. Those who need to reach the corporate Compliance Officer should email compliance@valerahealth.com. Members of the media can send their press inquiries to vhmedia@valerahealth.com, and a corporate PR expert will be in touch to assist.

The Valera Health headquarters is located in New York. The company’s address is 134 N 4th Street, Brooklyn, New York 11249, United States. If you need to mail the company, address your correspondence to the head office at this address. Patients who are looking for the nearest care location should visit the Valera Health website for more information.

The Valera Health customer service team is available on weekdays from 9 a.m. to 4 p.m. The company is closed on holidays, and no support is available on these days. Please note that the typical response time from the billing department is 1-2 business days, while refill requests can take up to 5 business days to process.

Patients who like online communication can contact the company via email. There is no contact form or live chat on the Valera Health website, but you can follow the “Request a Refill” hyperlink on the “Contact Us” page to request a medication refill. Please allow the team up to 5 business days to process your request.