I placed an order on Aug 14, 2015.Today is Oct 29th.
After 2 phone calls and 4 emails, I still have not gotten my order, and now they are not responding to my requests for answers. Of course, they charged my card back on Aug 18th. The first time I called they claimed there was a delay due to the manufacturer. The next month, I got the same answer.
Each time, they offered another product, which could be shipped " right away".
My next step is the State of Florida Attorney Generals office.
That's $50 I will probably never see again.I have ordered from V2 in the past with no trouble, and they have a good product, but terrible management!
More Review Details
|Product or Service Quality|
|Exchange, Refund and Cancellation Policy|
|Discounts and Special Offers|
|Diversity of Products or Services|
What I liked
What I disliked
- Never received product
- Bad customer service
- Reason of review:
- Poor customer service
- Preferred solution:
- Let the company propose a solution
- Monetary loss:
- Product or service
- V2 Ecigarette
- Review category
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