Germantown, Maryland
0 comments
100% full Not resolved

I placed an order on Aug 14, 2015.Today is Oct 29th.

After 2 phone calls and 4 emails, I still have not gotten my order, and now they are not responding to my requests for answers. Of course, they charged my card back on Aug 18th. The first time I called they claimed there was a delay due to the manufacturer. The next month, I got the same answer.

Each time, they offered another product, which could be shipped " right away".

My next step is the State of Florida Attorney Generals office.

That's $50 I will probably never see again.I have ordered from V2 in the past with no trouble, and they have a good product, but terrible management!

Review about: V2 Ecigarette.

I didn't like: Never received product, Bad customer service.

Review #725711 is a subjective opinion of a user.

2.0
Product or Service Quality
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Warranty
Price Affordability
Diversity of Products or Services
Website
Customer service
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Poor customer service / $50
Preferred solution Let the company propose a solution

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