Utility Warehouse Phone Numbers and Emails

Customer Service:

  • +44 208 955 5557
    From overseas
  • +44 333 777 3212
    Switching to UW
  • +44 333 777 0777

Emergency/ Hotline:

  • +4 480 011 1999
    Gas emergency

Complaints/ Feedback:

  • +44 808 223 1133
    Energy advice
  • +44 333 003 5643

General Info:

  • +44 800 678 1602
    Age UK
  • +44 121 348 7797
    British Gas Energy Trust
  • +44 127 476 0720
    Christians against poverty
  • +44 800 138 7777
    Money Advice Service
  • +44 808 808 4000
    National Debt Line
  • +44 800 138 1111
    StepChange Debt Charity
  • +44 808 802 2000
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Utility Warehouse Emails:

Customer Service
Deaf or speech impaired
Privacy Inquiries, Privacy Inquiries
Is this your business?
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Utility Warehouse Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    69% phone 31% email
  • The best phone number to call Utility Warehouse is 442089555557. 50% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Monday and Wednesday.

  • People call Utility Warehouse mainly because of staff, cards, payments and charges.

View full overview ›

How to Contact Utility Warehouse Customer Service?

How to Contact Utility Warehouse Customer Service?

Utility Warehouse provides several contacts for different cases. The UK-based company customer service number is 0333-777-0777. For calling from a UW mobile, dial 150. Don’t have a UW mobile or landline? Use the following toll-free combination: 0800-977-5777. Are you going to call from overseas? Do it from the company contact: +44-20-8955-5557. If you notice a prepayment technical issue, get in touch with the specialist at the following Utility Warehouse telephone number: 0333-003-5644. As for an electrical emergency, report it here: 105. With a gas leak, apply at 0800-111-999. You’ll find more support numbers by going to the “Help center” page from the bottom menu of the official website.

Utility Warehouse corporate office address is Utility Warehouse Ltd 508 Edgware Road The Hyde, London NW9 5AB, United Kingdom. Use it for sending any letters, documents, and corporate-related correspondence. But be careful when entering the contact information on the envelope. Even a small mistake in the address can significantly slow down the delivery of your letter.

If you prefer solving issues via correspondence, just send a letter with a question that worries you to the Utility Warehouse email. You can do it right from the official site. Click on “Help” in the bottom menu and choose “Help centre” from the drop-down list. Scroll down the page and click on the “Contact Us” button. Fill out a contact form on the left and click on the “send message” button.

Have no opportunity to get in touch with the company representative by phone, instead can correspond in real-time? The company provides such an option as Utility Warehouse online chat. To start your communication with a virtual adviser, visit the “Help centre” page, select the question that worries you from the popular FAQs list, scroll down the page, and choose “Live chat”. If the virtual adviser of the customer care team is free, such an option will be available for you. If all advisers are busy, you cannot communicate. But instead, you can write a message to the Facebook, Instagram, or LinkedIn page.

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Contact Information

Utility Warehouse Website:

Utility Warehouse Help Center:

Corporate Office Address:

Utility Warehouse Ltd
508 Edgware Road
London, England NW9 5AB
United Kingdom

Other Info (opening hours):

Additional Contact Numbers:

Electrical emergency: 105


Monday - Friday: 9am - 5.30pm

Saturday: 9am - 4.30pm

More contact details

Utility Warehouse Rating Based on 2 Reviews

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Summary of Utility Warehouse Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Utility Warehouse?

Payments and Charges Question:

  • “Prepayment”
  • “Query bill”
  • “My ridiculous bill”

Staff Question:

  • “To book boiler service”

Cards Question:

  • “Stolen card”

Other Question:

  • “Switching”
  • “Solar panels heat oump”
  • “Switch the electric and gas”

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