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Question:

How can I report a hotel booking company?www.reservationcounter.com charged us (October 17) $66.02 for “taxes and fees” for a 1 night basic room rate of $166 in Savannah, Georgia in addition to $14.99 service fee. Company is based in Utah 833-301-****.

I have spoke to them more than 6 times, supervisors, etc and they don’t want to explain the so called taxes and fees. I have their replies in emails. Company origin is in Peru!!!! Reading on the Internet, there are many complaints, law suit, for misleading.

When I first went online to reserve, I thought I was dealing directly with the Holiday Inn Express, which we are members of their Priory Club.

Please help us. Beresford & Josefina Mitchell 786-479****

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