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Contact US Search Customer Service

US Search Phone Numbers and Emails

Toll-Free Number:

  • (888) 712-0108
Call customer service
Send Message

Customer Service:

  • (206) 301-5800
  • (206) 301-5795

US Search Emails:

Customer Service
Legal
Copyright Infringement Inquiries
help@ussearch.com
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How to Contact US Search?

Most Popular Number:

(888) 712-0108
Total calls: 27 Issues resolved: 2 Last call: Apr 22, 2025
author avatar
PissedConsumer Reporter

To contact the US Search customer service specialist by phone, dial the following main number: 888-712-0108. This line will be in handy to you if you need help with subscriptions, billing inquiries, navigating the company services, etc. Before you call, remember the company schedule. Dedicated specialists operate during the following business hours: Monday through Friday from 7 a.m. to 4 p.m. PST and Monday through Friday from 10 a.m. to 7 p.m. EST. Keep in mind that hours may vary during public holidays, so clarify the scuddle at the bottom of the official company website.

If you have inquiries that don’t require immediate response, contact US Search in writing by sending a letter to the following email address: support@ussearch.com. Use it if you need assistance with an account issue, want to report a technical problem, or wish to receive detailed clarification on services. Regarding privacy policy matters, apply to the company at privacy@ussearch.com. Be sure to include your order and account information, or other relevant details, in the body of the letter so that the US Search customer service specialist can assist you quickly and efficiently.

The US Search headquarters address is 501 W. Broadway St., Suite 800, San Diego, California 92101, United States. Use it for sending correspondence related to terms of service or legal-related correspondence.

US Search also provides online communication via the official company website. To use such an ability, click “TERMS OF USE” at the bottom menu and follow the email address hyperlink. You can do the same after clicking on “PRIVACY POLICY” at the bottom menu.

US Search Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    72% phone 28% email
  • The best phone number to call US Search is 8887120108. 45% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Friday. The average call time is 5 minutes.

  • People call US Search mainly because of activation/ cancellation, account, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

US Search Website:

US Search Help Center:

Corporate Office Address:

US Search
501 W. Broadway St, Suite 800
San Diego, California 92101
United States

Other Info (opening hours):

Hours:

Monday - Friday*: 7 am - 5 pm PST,

10:00am - 8pm EST *

*Holiday hours may vary

More contact details

US Search Rating Based on 5 Reviews

Rating details

1.0
more details
Privacy and Data Security
Exchange, Refund and Cancellation Policy
Customer service
Value for money

Rating stats

Rating trend

Summary of US Search Customer Service Calls

60 TOTAL
CALLS
05:16 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call US Search?

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “Cancel”
  • “Cancel service”

Payments and Charges Question:

  • “Billing”
  • “Why are you billing me?”
  • “Unauthorized charge”

Account Question:

  • “Find family member”
  • “New device Old phone got ran over so cannot verify through old phone account when I login”
  • “Cannot reset password with link”

Cards Question:

  • “Credit card won't go through”
  • “Visa card”

Request for Information Question:

  • “Want to remove and delete any information off your sevice”

Staff Question:

  • “Not satisfied with your service need to unsubscribe and get a refund”

Refund Question:

  • “Refund”

Other Question:

  • “Do I need one”
  • “Upgrade”
  • “Stolen money”

Compare US Search Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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