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Contact US Search Customer Service

How to Reach a Person at US Search

Verified Contact Information

Toll-Free Number:

  • 1-888-712-0108
Call customer service
Send Message

Customer Service:

  • 1-206-301-5800
  • 1-206-301-5795

US Search Emails:

Customer Service
Legal
Copyright Infringement Inquiries, Privacy Inquiries
help@ussearch.com

US Search Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular US Search Phone Number
1 (888) 712-0108
Average Calls duration
4 minutes
Most Popular US Search Email Address
support@ussearch.com
Issue Resolution Rate
Low (15% reported full resolution)
Contact Method Distribution
71% phone, 29% email
Common Reasons for Contact
Activation/ cancellation, account, payments and charges
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact US Search?

Most Popular Number:

(888) 712-0108
Total calls: 32 Issues resolved: 3 Last call: Dec 29, 2025

To contact the US Search customer service specialist by phone, dial the following main number: 888-712-0108. This line will be in handy to you if you need help with subscriptions, billing inquiries, navigating the company services, etc. Before you call, remember the company schedule. Dedicated specialists operate during the following business hours: Monday through Friday from 7 a.m. to 4 p.m. PST and Monday through Friday from 10 a.m. to 7 p.m. EST. Keep in mind that hours may vary during public holidays, so clarify the scuddle at the bottom of the official company website.

If you have inquiries that don’t require immediate response, contact US Search in writing by sending a letter to the following email address: support@ussearch.com. Use it if you need assistance with an account issue, want to report a technical problem, or wish to receive detailed clarification on services. Regarding privacy policy matters, apply to the company at privacy@ussearch.com. Be sure to include your order and account information, or other relevant details, in the body of the letter so that the US Search customer service specialist can assist you quickly and efficiently.

The US Search headquarters address is 501 W. Broadway St., Suite 800, San Diego, California 92101, United States. Use it for sending correspondence related to terms of service or legal-related correspondence.

US Search also provides online communication via the official company website. To use such an ability, click “TERMS OF USE” at the bottom menu and follow the email address hyperlink. You can do the same after clicking on “PRIVACY POLICY” at the bottom menu.

PissedConsumer Club

Contact Information

US Search Website:

US Search Help Center:

Corporate Office Address:

US Search
501 W. Broadway St, Suite 800
San Diego, California 92101
United States

Other Info (opening hours):

Hours:

Monday - Friday*: 7 am - 5 pm PST,

10:00am - 8pm EST *

*Holiday hours may vary

More contact details

Summary of US Search Customer Service Calls

65 TOTAL
CALLS
04:13 AVG CALL
DURATION
15% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call US Search?

Activation/ Cancellation Question:

  • “Canceled a charge of 19.86 every month to my checking account and I do not use this service I am in desperate need of my money and 20.00 is a lot to me.”
  • “Cancel subsricption”
  • “Cancel subscription”

Payments and Charges Question:

  • “Billing”
  • “Why are you billing me?”
  • “Unauthorized charge”

Account Question:

  • “Find family member”
  • “New device Old phone got ran over so cannot verify through old phone account when I login”
  • “Cannot reset password with link”

Cards Question:

  • “Credit card won't go through”
  • “Visa card”

Request for Information Question:

  • “Want to remove and delete any information off your sevice”

Staff Question:

  • “Not satisfied with your service need to unsubscribe and get a refund”

Refund Question:

  • “Refund”

Other Question:

  • “Do I need one”
  • “Upgrade”
  • “Stolen money”

Compare US Search Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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