Contact US Search Customer Service
How to Reach a Person at US Search
Verified Contact Information
Toll-Free Number:
-
1-888-712-0108
Customer Service:
-
1-206-301-5800
-
1-206-301-5795
US Search Emails:
Customer Service
Legal
Copyright Infringement Inquiries, Privacy Inquiries
help@ussearch.com
US Search Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular US Search Phone Number
1 (888) 712-0108
Average Calls duration
4 minutes
Most Popular US Search Email Address
support@ussearch.com
Issue Resolution Rate
Low (15% reported full resolution)
Contact Method Distribution
71% phone, 29% email
Common Reasons for Contact
Activation/ cancellation, account, payments and charges
Call Volume by Day
View full overview ›
US Search Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular US Search Phone Number | 1 (888) 712-0108 |
| Average Calls duration | 4 minutes |
| Most Popular US Search Email Address | support@ussearch.com |
| Issue Resolution Rate | Low (15% reported full resolution) |
| Contact Method Distribution | 71% phone, 29% email |
| Common Reasons for Contact | Activation/ cancellation, account, payments and charges |
Call Volume by Day
Contact Information
US Search Website:
US Search Help Center:
Corporate Office Address:
US Search
501 W. Broadway St, Suite 800
San Diego,
California
92101
United States
Other Info (opening hours):
Hours:
Monday - Friday*: 7 am - 5 pm PST,
10:00am - 8pm EST *
*Holiday hours may vary
Summary of US Search Customer Service Calls
65
TOTAL
CALLS
CALLS
04:13
AVG CALL
DURATION
DURATION
15%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call US Search?
Activation/ Cancellation Question:
- “Canceled a charge of 19.86 every month to my checking account and I do not use this service I am in desperate need of my money and 20.00 is a lot to me.”
- “Cancel subsricption”
- “Cancel subscription”
Payments and Charges Question:
- “Billing”
- “Why are you billing me?”
- “Unauthorized charge”
Account Question:
- “Find family member”
- “New device Old phone got ran over so cannot verify through old phone account when I login”
- “Cannot reset password with link”
Cards Question:
- “Credit card won't go through”
- “Visa card”
Request for Information Question:
- “Want to remove and delete any information off your sevice”
Staff Question:
- “Not satisfied with your service need to unsubscribe and get a refund”
Refund Question:
- “Refund”
Other Question:
- “Do I need one”
- “Upgrade”
- “Stolen money”
Compare US Search Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
US Search