US Search Phone Numbers and Emails

Toll-Free Number:

  • (888) 712-0108
Send Message

Customer Service:

  • (206) 301-5800
  • (206) 301-5795

US Search Emails:

Customer Service
Legal
Copyright Infringement Inquiries
help@ussearch.com
Is this your business?
PissedConsumer Club

Contact Information

US Search Website:

US Search Help Center:

Corporate Office Address:

US Search
501 W. Broadway St, Suite 800
San Diego, California 92101
United States

Other Info (opening hours):

Hours:

Monday - Friday*: 7 am - 5 pm PST,

10:00am - 8pm EST *

*Holiday hours may vary

More contact details

US Search Rating Based on 5 Reviews

Rating details

1.0
more details
Exchange, Refund and Cancellation Policy
Privacy and Data Security
Product or Service Quality
Customer service

Rating stats

Rating trend

Summary of US Search Customer Service Calls

52 TOTAL
CALLS
05:16 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call US Search?

Activation/ Cancellation Question:

  • “Cancelling account”
  • “Cancel subscription”
  • “Cancellation”

Payments and Charges Question:

  • “Unauthorized charge”
  • “Billing questions”
  • “Incorrect charge amount”

Account Question:

  • “New device Old phone got ran over so cannot verify through old phone account when I login”
  • “Cannot reset password with link”
  • “Fees being taken out of my account”

Cards Question:

  • “Credit card won't go through”
  • “Visa card”

Staff Question:

  • “Not satisfied with your service need to unsubscribe and get a refund”

Refund Question:

  • “Refund”

Other Question:

  • “Do I need one”
  • “Find family member”
  • “Upgrade”

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