US Passport Agency Phone Numbers and Emails

Toll-Free Number:

  • (877) 487-2778
Send Message

Customer Service:

  • (202) 485-8000
    Office of Authentications
  • (888) 874-7793

Emergency/ Hotline:

  • (202) 647-4000
    Life-or-Death Emergency

Complaints/ Feedback:

  • (855) 865-7755

US Passport Agency Emails:

Customer Service
Privacy Inquiries
Report Fraud
U.S. Passport and Visa Fraud
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How to Contact US Passport Agency Customer Service?

Most Popular Number:

(877) 487-2778
Total calls: 19 Issue resolved: 1 Last call: Oct 17, 2023

What Is the US Passport Agency Customer Service Phone Number?

There are a variety of phone numbers to contact the U.S. passport customer service. For general inquiries and assistance, you can call the primary number at 1-877-487-2778. Customer service representatives are available on Mondays through Fridays from 8:00 AM to 10:00 PM Eastern Time and on Saturdays and Sundays from 10:00 AM to 3:00 PM Eastern Time.

However, passport customer care numbers are closed on federal holidays. Individuals who are deaf or hard of hearing and require TDD/TTY teletype services can contact them using the Passport agency phone number 1-888-874-7793. In case of emergencies or to report a lost or stolen passport in the U.S. & Canada, the telephone number for the passport office is 1-888-407-4747, and for overseas customers is +1-202-501-4444. For assistance from the Office of Authentications, dial the US passport customer service number at 1-202-485-8000. The US passport office phone numbers are tailored to address various passport-related needs and ensure accessibility for different circumstances, including emergencies and authentication services.

What Is the US Passport Agency Corporate Office Address?

The corporate office address for the National Passport Information Center is the National Passport Information Center, 207 International Drive, Portsmouth, New Hampshire 03801, United States. The location in Portsmouth, New Hampshire, houses the National Passport Information Center, a vital component of the U.S. Passport Agency. The center provides information and assistance related to passport services and inquiries. Suppose you need to contact the National Passport Information Center for matters concerning passports or related services. In that case, you can do so at this address, which plays a crucial role in passport-related operations.

Can I Contact the US Passport Agency Live Person via Chat?

The US Passport Agency does not offer a live chat service for direct communication with a live person. However, they provide alternative methods for assistance. You can contact their designated Passport customer service number for inquiries and support. Additionally, staying connected via social media platforms such as Facebook, Twitter, Instagram, and YouTube can provide updates, news, and general information about passport services and requirements. While live chat isn't an option, these alternatives allow you to access important information and connect with the agency through various online channels, ensuring you stay informed and receive assistance regarding your passport-related needs.

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Contact Information

US Passport Agency Website:

US Passport Agency Help Center:

Corporate Office Address:

National Passport Information Center
207 International Drive
Portsmouth, New Hampshire 03801
United States

Other Info (opening hours):

Customer Service Hours:

Monday - Friday: 8:00AM - 10:00PM (EST)

Mailing Address:

U.S. Department of State

National Passport Center


44132 Mercure Cir.

PO Box 1108

Sterling, VA 20166-1108

Bureau of Consular Affairs

2201 C Street, NW

Washington, DC 20520

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US Passport Agency Rating Based on 3 Reviews

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Summary of US Passport Agency Customer Service Calls

00:47 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call US Passport Agency?

Activation/ Cancellation Question:

  • “Renew passport for my son”
  • “I was applying to renew my passport but I did not receive it”
  • “Urgent renewal”

Request for Information Question:

  • “Ask a question about who must meet in person”
  • “Questions about the passport renewal form”

Shipping and Delivery Question:

  • “Wrong address”
  • “I haven't got my passport”

Cards Question:

  • “I have not receive my citizen certificate back.also paid for citizen card I have not receive that as well”

Return/ Replace Question:

  • “I am waiting the return of my birth certificate”

Website/ Application Question:

  • “Correct name on application already sent”

Other Question:

  • “Pasport for my baby girl”
  • “To expedite passport”
  • “Ever garcia”

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