Contact US Passport Agency Customer Service
US Passport Agency Phone Numbers and Emails
Toll-Free Number:
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(877) 487-2778
Customer Service:
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(202) 485-8000Office of Authentications
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(888) 874-7793TDD/TTY
Emergency/ Hotline:
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(202) 647-4000Life-or-Death Emergency
US Passport Agency Emails:
How to Contact US Passport Agency Customer Service?
Most Popular Number:
| Total calls: 20 | Issue resolved: 1 | Last call: Oct 29, 2024 |
US Passport Agency Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call US Passport Agency is 8774872778. 47% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Thursday. The average call time is 1 minute.
Be prepared for the call as US Passport Agency may ask you for the following information to identify you as a customer: social security number, address or zip code or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call US Passport Agency is 8774872778. 47% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Thursday. The average call time is 1 minute.
Be prepared for the call as US Passport Agency may ask you for the following information to identify you as a customer: social security number, address or zip code or first and last name.
People call US Passport Agency mainly because of activation/ cancellation, request for information, shipping and delivery.
The best email to contact US Passport Agency is npic@state.gov. 100% of customers use this email address to address their issues and concerns.
Contact Information
US Passport Agency Website:
US Passport Agency Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours:
Monday - Friday: 8:00AM - 10:00PM (EST)
Mailing Address:
U.S. Department of State
National Passport Center
CA/PPT/NPC
44132 Mercure Cir.
PO Box 1108
Sterling, VA 20166-1108
Bureau of Consular Affairs
2201 C Street, NW
Washington, DC 20520
Summary of US Passport Agency Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call US Passport Agency?
Request for Information Question:
- “Ask a question about who must meet in person”
- “I don't received birth certificate for my child I received the passport not certificate please help me”
- “Questions about the passport renewal form”
Activation/ Cancellation Question:
- “Renew passport for my son”
- “I was applying to renew my passport but I did not receive it”
- “Urgent renewal”
Shipping and Delivery Question:
- “Wrong address”
- “I haven't got my passport”
Return/ Replace Question:
- “I am waiting the return of my birth certificate”
- “Incorrect app stuff”
Cards Question:
- “I have not receive my citizen certificate back.also paid for citizen card I have not receive that as well”
Website/ Application Question:
- “Correct name on application already sent”
Other Question:
- “Pasport for my baby girl”
- “To expedite passport”
- “Ever garcia”
Compare US Passport Agency Customer Service To
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