Contact Us Department Of Education Customer Service

You can use the US Department of Education email network if you don't want to discuss your inquiries on the phone. Concerns about the civil rights hotline can be emailed to ocr@ed.gov. You can request research and statistics information at askalibrarian@ed.gov. The email address for privacy inquiries is saop@ed.gov. You can also request privacy advice and information by emailing your question to webmaster@ed.gov. You will find more dedicated email addresses on the website.

The US Department of Education's mailing address is 400 Maryland Avenue, SW, Washington, District of Columbia 20202, United States. This is also the department's corporate address. The department has two other office locations: 550 12th Street, SW, Washington, District of Columbia 20202, and 830 1st Street, NE, Washington, District of Columbia 20202.

To find the operational hours of the US Department of Education, consult the website. The hours may differ from section to section. Usually, you will be advised by an automated answering system regarding the operational hours if you call customer service outside its business hours. Also, if you want to visit someone in the Department, first call and make an appointment.

You can use the US Department of Education website to make online contact with customer service. Go to the website and click on "Contact Us." The department invites you to view their Frequently Asked Questions and answers. You can also reach a representative by phone or email. Alternatively, use the drop-down menu or select a state/territory on the map to view information for that location's education department, higher education agency, special education agency, and adult education agency.