Us Department Of Education Phone Numbers and Emails

Toll-Free Number:

  • (800) 872-5327
Send Message

Customer Service:

  • (800) 421-3481
    Civil Rights Hotline
  • (202) 453-6100
    Civil Rights Hotline
  • (202) 205-5015
    Research and Statistics
  • (800) 538-3742
    Research and Statistics
  • (800) 845-6136
    Spanish
  • (877) 877-8982
    Speech-to-Speech
  • (866) 893-8340
    TeleBraille
  • (800) 877-8339
    TTY / ASCII
  • (866) 377-8642
    Voice
  • (877) 877-6280
    Voice Carry Over
  • (800) 877-0996

Report Fraud:

  • (800) 647-8733

Accounting/ Billing:

  • (800) 621-3115
    Defaulted Loans
  • (800) 433-3243
    Federal Student Aid Information Center
  • (800) 557-7394
    Loan Consolidation

Media:

  • (877) 433-7827

Us Department Of Education Emails:

Accessibility
Customer Service
Civil Rights Hotline, Research and Statistics
Legal
Privacy Inquiries, Privacy Inquiries
edpubs@edpubs.ed.gov
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Us Department Of Education Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    95% phone 5% email
  • The best phone number to call Us Department Of Education is 8008725327. 77% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday.

  • Be prepared for the call as Us Department Of Education may ask you for the following information to identify you as a customer: social security number or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Us Department Of Education Website:

Us Department Of Education Help Center:

Corporate Office Address:

U.S. Department of Education
400 Maryland Avenue, SW
Washington, District Of Columbia 20202
United States

Other Info (opening hours):

Locations:

550 12th Street, SW

Washington,

District Of Columbia 20202


830 1st Street, NE

Washington,

District Of Columbia 20202

More contact details

Us Department Of Education Rating Based on 3 Reviews

Rating details

1.5
more details
Website
Customer service
Price Affordability
Scholarship, Grants and Programs

Rating stats

Rating trend

Summary of Us Department Of Education Customer Service Calls

42 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Us Department Of Education?

Product/ Service Question:

  • “Student loan forgiveness”
  • “Student loans”
  • “Loan not updated”

Request for Information Question:

  • “Ask questions about consolidation”
  • “Information on a edu grant from 2013”
  • “To find out if I owe money to them are have i been forgiven”

Payments and Charges Question:

  • “Pay bill”
  • “Payments”

Account Question:

  • “Balance”
  • “Account lock”

Shipping and Delivery Question:

  • “Cannot recieve information from creditor”
  • “Didn't receive loan payment plan. Credit defaulted last month”

Website/ Application Question:

  • “Fafsaapplication”

Staff Question:

  • “Customer service”

Other Question:

  • “Driver Ed”
  • “Information diploma/GED certificate”
  • “Apply for hardship”

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