I enrolled in the Medical Coding, Standard version. Upon viewing the enrollment agreement I discovered that the course CANNOT be completed without enrolling in the Enhanced version, which includes the coding books.
Why was this not clearly stated before I went to the trouble of signing up, etc.? I think a bit more transparency upfront is called for. There should be a note in a large, bold font that says the course cannot be completed without enrolling in the Enhanced version, which includes the coding books. I requested a refund immediately after discovering this.
There is still a pending charge on my credit card.
I will be following up to make sure they got my cancellation request. I am very disappointed and will never go back.
Product or Service Mentioned: Us Career Institute Medical Coding And Billing Program.
Reason of review: Return, Exchange or Cancellation Policy.