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Contact Urban Plates Customer Service

How to Reach a Person at Urban Plates

Verified Contact Information

Customer Service Number:

  • 1-760-652-5678
    1923 Calle Barcelona Carlsbad, CA 92009
Call customer service
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Customer Service:

  • 1-424-256-7274
    12746-3 Jefferson Blvd Playa Vista, CA 90094
  • 1-858-509-1800
    12857 El Camino Real San Diego, CA 92130
  • 1-714-332-6272
    13380 Jamboree Rd Irvine, CA 92602
  • 1-805-946-1920
    162 W. Hillcrest Dr. Suite 100 Thousand Oaks, CA 91360
  • 1-571-341-8886
    1782M Galleria at Tysons II Tysons, VA 22102
  • 1-424-999-2141
    21503 Hawthorne Blvd. Suite A Torrance, CA 90503
  • 1-818-588-4141
    21857 Ventura Blvd Woodland Hills, CA 91364
  • 1-213-618-3656
    230 W. Ave. 26. Unit 254 Los Angeles, CA 90031
  • 1-424-350-0393
    2650 N. Sepulveda Blvd Manhattan Beach, CA 90266
  • 1-949-424-6160
    26661 Aliso Creek Rd Aliso Viejo, CA 92656
  • 1-626-800-4448
    269 S Lake Ave Pasadena, CA 91101
  • 1-714-462-9885
    3413 E Imperial Hwy Brea, CA 92823
  • 1-949-387-2600
    3972 Barranca Parkway Irvine, CA 92606
  • 1-925-750-8011
    5111 Martinelli Way Dublin, CA 94568
  • 1-925-378-5919
    60 Crescent Dr. Suite B Pleasant Hill, CA 94523
  • 1-562-512-1608
    6440 E. Pacific Coast Highway, Ste 175 Long Beach, CA 90803
  • 1-301-690-9540
    7101 Democracy Boulevard #2350 Bethesda, MD 20817
  • 1-858-263-0818
    8707 Villa La Jolla Dr La Jolla, CA 92037

Legal:

  • 1-760-230-1700

Urban Plates Emails:

Customer Service
Legal
Media

Urban Plates Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Urban Plates Phone Number
1 (760) 652-5678
Most Popular Urban Plates Email Address
info@urbanplates.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
78% phone, 22% email
Common Reasons for Contact
Activation/ cancellation, account and request for information
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Urban Plates?

Most Popular Number:

(760) 652-5678
1923 Calle Barcelona Carlsbad, CA 92009
Total calls: 12 Last call: Jan 18, 2026

If you need to reach the Urban Plates specialist in real-time by phone, there is the following number: 858-509-1800. Managers of this line accept questions related to orders, menu, services, or general inquiries. To find out the necessary information about the privacy policy, call 760-230-1700. If you need to get in touch with the nearest Urban Plates restaurant directly, find its contacts after following “Locations” at the top menu of the official company website.

To contact the Urban Plates specialist in writing, email info@urbanplates.com. This address is designed for general and privacy policy inquiries. If you have social media inquiries, apply to the company at socialmedia@urbanplates.com. Are you experiencing issues with the Messaging Service? Contact Urban Plates at sms@urbanplates.com. Regarding legal-related matters, apply to the company at legal@urbanplates.com. Emails are a practical option in cases where you have inquiries that don’t require immediate attention.

The Urban Plates headquarters is located at 12857 El Camino Real, Ste. N-2, San Diego, California 92130, United States. Use it if you prefer the old traditional way of communication, namely mailing for sending any formal correspondence or letters with business-related inquiries. You can also visit the main office at the mentioned Urban Plates address to discuss cooperation or other matters with specialists face-to-face.

The Urban Plates restaurants typically open during the following business hours: 7 days a week, at 11 a.m., local time. Regarding closing times, they range from 9:15 p.m. Thursday through Sunday and from 9:45 to 10 p.m. Friday and Saturday. To clarify the nearest restaurant schedule, visit the “Locations” page of the official company site.

Urban Plates provides multiple options to contact the specialist via the official company website. Scroll down to the bottom menu and click on “Contact Us”. When you are on a separate page, you’ll see a contact form. Fill out all its fields. Additionally, you may explore the FAQ section with answers to most of the questions related to catering, orders, menu, and other issues. The company also provides direct restaurant telephone numbers on the “Locations” page. Choose the one you need and click on it.

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Contact Information

Urban Plates Website:

Urban Plates Help Center:

Corporate Office Address:

Urban Plates
12857 El Camino Real, Ste. N-2,
San Diego, California 92130
United States

Summary of Urban Plates Customer Service Calls

18 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Urban Plates?

Activation/ Cancellation Question:

  • “Cancel Service I moved”
  • “Cancel Thanksgiving dinner & ask why in the past I did not get my discount with membership”
  • “Cancellation of pass”

Account Question:

  • “My plate pass membership isn’t applying to my accountI’m”
  • “Membership / subscription”

Request for Information Question:

  • “Checking to see if my gift card was activated”
  • “Duplicate receipt request”

Staff Question:

  • “Unsatisfactory customer service and wrong order”

Product/ Service Question:

  • “Very poor food quality”

Employment Question:

  • “I need my w2 form for tax purposes”

Other Question:

  • “Messed up order , employees smoking right next to patio”
  • “Paystuff”
  • “My plate pass”

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