Urban Planet customer service can be contacted through phone by calling the main company line on (866) 717-7008. Based on various data, over half of the clientele have contacted this Urban Planet phone number for concerns related to their orders, account activation and/or cancellation, job offers, or shipping and delivery. There is higher traffic on the phone line on the weekends and particularly on Saturdays, whereby the waiting time is long as compared to Tuesday and Thursday, which is the fastest. This Urban Planet contact number is the customer service line, and customers who call shall be attended to immediately by the customer service desk.
Customers of Urban Planet can reach the customer service team through the Urban Planet email contact under customerservice@yminc.ca, which serves as the company’s official email for handling customer complaints and issues. As it is reported, 80 percent of the customers have corresponded with this address to speak with the management concerning their orders, account activation or its cancellation, employment or problems with the shipment and delivery. This email address is convenient for the people who do not like to speak on the phone or just have some more information which is better to be sent by email.
The Urban Planet Head Office address is: Urban Planet Head Office, Canada.
The detailed address of the head office of Urban Planet is 50 Dufflaw Rd, North York, Ontario M6A 2W1 Canada. This type of corporate office is the organizational center of the business, where major decisions are made, and key administrative activities take place. People can physically come to this address if they have some issues they would want to present to the company executives or the customer service department. The head office address is also essential, as some customers prefer to conduct business with the companies in person or prefer one-on-one contact.
The customer service department of Urban Planet is functional from Monday to Friday to offer help to buyers and sellers during the working hours between 9 AM and 5 PM in the evening EST. This indicates that the customers can contact the company at these times in case they have some problems or questions they wish to address on orders, products or any issue. Apart from these Urban Planet hours, the client can use the email address to reach Urban Planet, and by leaving a message, the client will be attended to during working hours.
There is a live chat option where the customers of Urban Planet website can easily and quickly access the online customer support team of the company. This service enables the customers to connect with a representative and is therefore suitable for those customers who have urgent issues or questions. The live chat is available when Urban Planet is open. Therefore, customers can get the required assistance immediately and individually. If the customers have some questions, it can be about the products, orders, or any other information, using the live chat, they will be able to receive necessary answers and solve any problem.
