Contact Urban Decay Customer Service
Urban Decay Phone Numbers and Emails
Toll-Free Number:
-
(800) 784-8722
Customer Service:
-
(866) 442-7531
Urban Decay Email:
Urban Decay Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Urban Decay Customer Service is rated at 1.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Urban Decay is 8007848722. 78% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday, while the shortest are on Sunday.
People call Urban Decay mainly because of product/ service, request for information, shipping and delivery.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Urban Decay Customer Service is rated at 1.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Urban Decay is 8007848722. 78% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday, while the shortest are on Sunday.
People call Urban Decay mainly because of product/ service, request for information, shipping and delivery.
The best email to contact Urban Decay is info@urbandecay.com.
Contact Information
Urban Decay Website:
Urban Decay Help Center:
Corporate Office Address:
Other Info (opening hours):
Monday-Friday, 7:00AM-5:00 PT, excluding holidays
Summary of Urban Decay Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Urban Decay?
Shipping and Delivery Question:
- “I have not received my irder”
- “Didn’t receive my package”
- “Not received all my order 73756”
Product/ Service Question:
- “Missing product in order”
- “Online purchase”
- “Order product”
Request for Information Question:
- “About my order”
- “Order help”
- “Looking for certain color of eye shadow”
Payments and Charges Question:
- “Payment made but no record of transaction”
- “Pro discount”
- “Need to find a color which was discounted”
Return/ Replace Question:
- “Need replacement eyeliner pencil”
- “Return issue”
Activation/ Cancellation Question:
- “Cancel order”
Employment Question:
- “About jobs”
Other Question:
- “Not full order received”
- “My packege never arrive”
- “My palette was destroyed when I received it, Naked 3 pink palette. The darkest color must have exploded and was on every color in the palette. It's absolutely unusable.”
Compare Urban Decay Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
