Urban air Phone Numbers and Emails

Toll-Free Number:

  • (800) 960-4778
Send Message

Urban air Emails:

Legal
Privacy Inquiries
info@urbanairpark.com
Is this your business?
PissedConsumer Club

Contact Information

Urban air Website:

Urban air Help Center:

Corporate Office Address:

Urban Air
2350 Airport Fwy
Bedford, Texas 76022
United States

Urban air Rating Based on 24 Reviews

Rating details

1.8
more details
Website
Value for money
Product or Service Quality
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Urban air Customer Service Calls

225 TOTAL
CALLS
06:35 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Urban air?

Activation/ Cancellation Question:

  • “Cancel membership due to a move”
  • “Cancel membership”
  • “Cancellation”

Account Question:

  • “Membership”
  • “Account”
  • “Double entered one child for membership”

Payments and Charges Question:

  • “Charged multiple times”
  • “Charges”
  • “Fraudulent charge”

Product/ Service Question:

  • “Membership issue”
  • “Membership”
  • “The a/c is broken and it's extremely hot in this building.”

Refund Question:

  • “Refund”
  • “Refund/Terrible Experience”
  • “Refund that was not sent to me”

Staff Question:

  • “Complaint on manager”
  • “Customer service”

Cards Question:

  • “Arcade card balance”
  • “Gift card”
  • “My card not going through”

Request for Information Question:

  • “Questions about membership”
  • “Have questions”

Shipping and Delivery Question:

  • “Didn't get paid”

Other Question:

  • “Change time”
  • “Membresía”
  • “I have left several inquiries and none have been answered.”

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