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Contact Upstate Customer Service

How to Reach a Person at Upstate

Verified Contact Information
  • +6 135 222 1690

Customer Service:

  • +6 138 267 7164
    Location In Ocean Grove
  • +6 137 818 4279
    Location In Richmond, VIC
  • +6 137 843 9871
    Location In South South Yarra, VIC
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Customer Service:

ascotvale@upstatestudios.com.au
Location In Ascot Vale, VIC
balaclava@upstatestudios.com.au
Location In Balaclava, VIC
ballarat@upstatestudios.com.au
Location In Ballarat, VIC
elsternwick@upstatestudios.com.au
Location In Elsternwick, VIC
fitzroy@upstatestudios.com.au
Location In Fitzroy, VIC
southmelbourne@upstatestudios.com.au
Location In South Melbourne, VIC
southyarra@upstatestudios.com.au
Location In South Yarra, VIC
pilates@upstatestudios.com.au
Pilates
hello@upstatestudios.com.au

How to Contact Upstate?

How to Contact Upstate?

The main Upstate phone number is +61 (382) 677 164. Some studio sites also have personal contact numbers, such as the South Yarra site, which may be reached at +61 (352) 221-690. Moreover, the contact option for Richmond is available at +61 (378) 439-871. These numbers connect you with a studio about local events, memberships, or class schedules. You can also dial these numbers for any general inquiries that you might have.

There are location-specific email options for users to get in touch with Upstate customer service, such as Ascot Vale, which can be reached at ascotvale@upstatestudios.com.au. For more general or non-location-specific questions, use hello@upstatestudios.com.au. For studios like Balaclava, Fitzroy, and Elsternwick, the Upsate email address is fitzroy@upstatestudios.com.au. To get the most effective solutions via email, it is recommended to share the problem in as many details as possible. At the same time, it is advised not to share personal and confidential information.

The Upstate corporate office is at Upstate Balaclava Pty Ltd., 393 Mt Alexander Road, Ascot Vale, Victoria 3032, Australia. This address serves as the primary hub for administrative and business issues. You may schedule an appointment in advance if you intend to visit. This is best recommended for complex problems that are left unresolved via call or email. There is also an alternative to send mail to the Upstate customer service team. This is for times when you have to send physical documentation to the support team.

Upstate customer care hours are Monday through Friday, 9:00 AM to 4:00 PM. You can expect prompt responses during these times. The timing ensures that users receive quick help and advanced solutions for their queries. For the quickest help, it is recommended to speak to one of the customer representatives by dialling the published helplines. Most email inquiries are also responded to during this time frame.

Customers can also contact support via the Upstate website. Click on the "Contact Us" link or the chat icon located at the bottom right-hand corner of the home page. From there, you will be directed to an online contact form. You may select your studio, provide personal information, and submit your question using this form. Alternatively, the FAQ area offers solutions for common booking, membership, and class-related issues. This segment on the company’s website is helpful when one is not able to contact the support team via any of the means that are provided.

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Contact Information

Upstate Website:

Upstate Help Center:

Corporate Office Address:

Upstate Balaclava Pty Ltd.
393 Mt Alexander Rd, VIC
Ascot Vale, Victoria County 3032
Australia

Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

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