Contact Upper Deck Customer Service

The Upper Deck email for consumer assistance is QA@upperdeck.com. If you seek information about art submissions, send a message to art_submissions@upperdeck.com. Customers with inquiries about trading cards and games should contact Upper Deck at dealer_services@upperdeck.com. There is also an option of reaching the company on social media platforms such as Instagram and X.

The Upper Deck office is located in California. The corporate address for the Upper Deck headquarters is The Upper Deck Company, Inc., 5830 El Camino Real, Carlsbad, California 92008, United States. If you seek to contact a specific store near you, please visit the “Store Locator” page of the Upper Deck website.

The Upper Deck customer service representatives are available Monday through Friday from 6 am to 5 pm PST. The support agents can be reached by phone and email during these hours. Sure, when the holiday season comes, the usual hours may change, and the support department may not be available on major holidays.

While there's no Upper Deck live chat or online inquiry form on the website, customers can send an email to the support team directly from the website. Also, there are various helpful articles and materials, including FAQs, a guide to collecting, fraud prevention, and more. To see the full list of Upper Deck contact details, send an email to the support team, or check out the articles, please go to the “Customer Care” page.