The company offers an Upnest phone number, (800) 692-5010, to consult its agents if necessary. Customers requesting account setup, login assistance, real estate agent matchmaking support, commissions, and fee clarifications can call this number for prompt responses during working hours. The UpNest phone number is also active for concerns related to proposal management, profile updates, technical troubleshooting, and complaint resolution.
Depending on the nature of their concern, clients seeking to email UpNest customer service can use one of the three published addresses. For account access questions, agent referrals, fee inquiries, transaction updates, and technical issues, email support@upnest.com. You can also relay similar queries and concerns via compliance@upnest.com. For legal and privacy inquiries, use privacy@move.com to reach the relevant department during working hours. When emailing the company agents, explain your issue in as much detail as possible and provide additional proof to ensure better assistance.
Users wishing to consult with company agents may visit the UpNest headquarters at 3 E 3rd Ave, Suite 200, San Mateo, California 94401, United States. For convenience, please schedule an appointment with the appropriate department in advance. Sending written correspondence to the corporate office is also an option for safe communication and better assistance. However, it can take a few days or weeks for the issues to be addressed, which is not ideal for immediate assistance.
The UpNest website serves as the company's official online platform for assistance. It features detailed product information and policies. Users with general queries and concerns can visit the UpNest Help Center for FAQs and self-help resources. Those with specific issues and inquiries can reach UpNest customer service on Facebook, X, and Instagram for efficient help during working hours. That will also enable them to join a global community of users and benefit from their insights, enhancing their overall customer experience.
