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UpDoc Phone Numbers and Emails

Customer Service:

  • +44 203 031 1215
    United Kingdom
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UpDoc Emails:

Customer Service
Australia, United Kingdom
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UpDoc Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    82% phone 18% email
  • The best phone number to call UpDoc is 442030311215.

  • The longest wait times are on Monday, while the shortest are on Sunday and Tuesday.

  • People call UpDoc mainly because of request for information, activation/ cancellation, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

UpDoc Website:

UpDoc Help Center:

Corporate Office Address:

Venture Startups Ltd
222 Kingsland Road
London, England E2 8DG
United Kingdom

Other Info (opening hours):

Other Locations:

327-329 Pitt St.

Sydney NSW Australia


53 Eton St.

Cambooya QLD Australia

More contact details

UpDoc Rating Based on 3 Reviews

Rating details

2.6
more details
Value for money
Location
Website
Insurance Plans Acceptance

Rating stats

Rating trend

Summary of UpDoc Customer Service Calls

23 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call UpDoc?

Payments and Charges Question:

  • “Regarding payment”
  • “About billing”
  • “Being over charged”

Request for Information Question:

  • “Requesting a refund”
  • “Checking on progress of perscriptions”

Activation/ Cancellation Question:

  • “Cancellation of subscription”
  • “Cancellation and refund”

Account Question:

  • “Login details”
  • “I have tried to contact by several emails and msg , I need an itemised account for private health insurance to claim please”

Refund Question:

  • “Refund or give me an appointment with the same doctor from last consult. Australian laws allow updoc to operate with no phone number to contact”
  • “I'd like a refund as my attempt was a failed one”

Shipping and Delivery Question:

  • “Never received my script”

Website/ Application Question:

  • “Cant download my medical Certificate”

Product/ Service Question:

  • “Complaint”

Staff Question:

  • “Poor service”

Employment Question:

  • “Can't download nor forward certificate to my employer”

Other Question:

  • “Stole my money”
  • “Stole my *** money”
  • “Call dropped out with doctor and she didnt ring back so have i wasted my money”

Compare UpDoc Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

UPMC
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1.3 out of 5
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