Contact Unum Customer Service
Unum Phone Numbers and Emails
Toll-Free Number:
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(866) 679-3054
Locations:
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(800) 241-1626Atlanta, GA
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(800) 643-5005Austin, TX
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(800) 343-7808Boston, MA
Unum Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Unum is 8666793054. 73% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 1 minute.
People call Unum mainly because of request for information, product/ service, payments and charges.
Contact Information
Unum Website:
Unum Help Center:
Corporate Office Address:
Other Info (opening hours):
Glendale Office
655 N. Central Ave., Glendale, CA 91203, US
Worcester Office
1 Mercantile Street, Worcester, MA 01608
Portland Office
2211 Congress Street, Portland, ME 04122
Summary of Unum Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Unum?
Request for Information Question:
- “Need to talk to someone.”
- “Information of my policy”
- “Costco unum FMLA question”
Product/ Service Question:
- “Loan”
- “Life insurance”
- “Policy”
Account Question:
- “Policy number for my husband who can't access his online account info.”
- “Trouble logging in”
- “Account Login problem”
Payments and Charges Question:
- “My payment has gone down”
- “To make a payment”
- “Amt of my last year's payment”
Employment Question:
- “To see what info they need from my employer”
Return/ Replace Question:
- “Return call”
Other Question:
- “Leave”
- “Misleading and mismanagement of my short term disability”
- “Costco”
About
Unum is a life insurance company with its rich history dating back in 1848. The company had its first headquarters in Boston, Massachusetts. Today, Unum is a Fortune 500 company with its main office in Chattanooga, Tennessee. In FY13, company’s turnover reached $10 350 000 000. In 2007, the company changed its name to Unum Group leaving behind the previous label of UnumProvident Corporation. Years later, the firm expanded its reach through a series of mergers and acquisitions bringing onboard UK’s National Dental Plan in 2015 and Starmount life in 2016.

Unum is ranked 426 out of 2189 in Insurance category
Compare Unum Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.