Contact University Federal Credit Union Customer Service
University Federal Credit Union Phone Numbers and Emails
Toll-Free Number:
-
(800) 252-8311
Customer Service:
-
(512) 498-2277Auto Lending Specialists
-
(512) 498-2275Collections
-
(800) 768-2195Collections
University Federal Credit Union Email:
Media
Contact Information
University Federal Credit Union Website:
University Federal Credit Union Help Center:
Corporate Office Address:
University Federal Credit Union
8303 N MoPac Expy A105
Austin,
Texas
78759
United States
Other Info (opening hours):
Additional Fax Number:
Auto Loan Fax +1-512-421-7455
Auto Lending Specialists +1-512-421-7455
UFCU Mortgage Services +1-512-421-7455
Mortgage Payoff Fax: +1-512-977-7886
Hours:
Monday - Friday: 8:00am - 5:30pm
Saturday: 10:00am - 2:00pm
Mailing Addresses:
P.O. Box 9350,
Austin,
Texas 78766-9350,
United States
VISA P.O. BOX 9389,
Austin,
Texas 78766-9389,
United States
Other Locations:
130 E Ben White Blvd,
Austin,
Texas 78704-7210,
United States
9925 Brodie Ln,
Austin,
Texas 78748-5612,
United States
11400 Concordia University Dr, Building B,
Austin,
Texas 78726,
United States
Fax:
+1-512-421-7450
Summary of University Federal Credit Union Customer Service Calls
17
TOTAL
CALLS
CALLS
03:53
AVG CALL
DURATION
DURATION
20%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call University Federal Credit Union?
Request for Information Question:
- “Make inquiry”
- “Check my balance”
- “Checking on a credit application”
Payments and Charges Question:
- “Wrong deposit amount”
- “Don't know why my transaction are being stop”
Account Question:
- “I cannot access my account”
Product/ Service Question:
- “Car loan”
Cards Question:
- “My card has declined”
Other Question:
- “To let you know I will be in Dublin Ireland from 6th to 20th off September”
- “Not your *** business”
University Federal Credit Union