University Federal Credit Union Phone Numbers and Emails

Toll-Free Number:

  • (800) 252-8311

Customer Service:

  • (512) 498-2277
    Auto Lending Specialists
  • (512) 498-2275
  • (800) 768-2195
  • (512) 421-7310
    Commercial Lending
  • (866) 610-8328
    Mortgage Midwest Loan Services
  • (512) 997-2367
    Retirement Planning Center
  • (833) 635-0079
    Spanish, Mortgage Midwest Loan Services
  • (800) 223-4197
    UFCU Insurance Services
  • (512) 421-8100
    UFCU Insurance Services
  • (800) 476-8409
    UFCU Mortgage Services
  • (512) 997-4663
    UFCU Mortgage Services
  • (512) 467-8080

Report Fraud:

  • (512) 421-7477

University Federal Credit Union Email:

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University Federal Credit Union Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    89% phone 11% email
  • The best phone number to call University Federal Credit Union is 8002528311. 68% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Sunday.

  • People call University Federal Credit Union mainly because of account, request for information, payments and charges.

View full overview ›

How to Contact University Federal Credit Union?

Most Popular Number:

(800) 252-8311
Total calls: 17 Last call: Jun 12, 2024

The corporate mailing address for UFCU (University Federal Credit Union) is: University Federal Credit Union, PO Box 9350, Austin, TX 78766-9350. If you need to send any correspondence or documents to UFCU, you can use this mailing address.

You can contact the University Federal Credit Union (UFCU) by phone. Their customer service phone number is 512-467-8080 or toll-free at 1-800-252-8311. By dialing either of these numbers, you can reach UFCU's customer service team and speak with a representative who can assist you with various banking services, account inquiries, loan applications, and other related matters. Whether you have questions, need assistance, or want to inquire about specific UFCU services, calling their customer service number is a convenient way to get the support you need.

UFCU maintains an active presence on platforms such as Facebook, Twitter, and LinkedIn. Therefore, you can contact University Federal Credit Union (UFCU) through its social media channels, as well. By visiting their official pages on these platforms, you can engage with UFCU by sending direct messages or commenting on their posts. Social media can be a convenient way to connect with UFCU, ask general questions, receive updates, and stay informed about their services and promotions.

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Contact Information

University Federal Credit Union Website:

University Federal Credit Union Help Center:

Corporate Office Address:

University Federal Credit Union
8303 N MoPac Expy A105
Austin, Texas 78759
United States

Other Info (opening hours):

Additional Fax Number:

Auto Loan Fax +1-512-421-7455

Auto Lending Specialists +1-512-421-7455

UFCU Mortgage Services +1-512-421-7455

Mortgage Payoff Fax: +1-512-977-7886


Monday - Friday: 8:00am - 5:30pm

Saturday: 10:00am - 2:00pm

Mailing Addresses:

P.O. Box 9350,


Texas 78766-9350,

United States

VISA P.O. BOX 9389,


Texas 78766-9389,

United States

Other Locations:

130 E Ben White Blvd,


Texas 78704-7210,

United States

9925 Brodie Ln,


Texas 78748-5612,

United States

11400 Concordia University Dr, Building B,


Texas 78726,

United States

More contact details



University Federal Credit Union Rating Based on 4 Reviews

Rating details

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Additional Fees

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Summary of University Federal Credit Union Customer Service Calls

03:53 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call University Federal Credit Union?

Request for Information Question:

  • “Help with buying house”
  • “Make inquiry”
  • “Check my balance”

Payments and Charges Question:

  • “Debit cards”
  • “Wrong deposit amount”
  • “Don't know why my transaction are being stop”

Account Question:

  • “Need new account to pay car”
  • “I need to access my account from overseas”
  • “I cannot access my account”

Cards Question:

  • “My card has declined”

Product/ Service Question:

  • “Car loan”

Other Question:

  • “Email received with code”
  • “When am”
  • “Complain on UFCU lack of organization”

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