Contact University Federal Credit Union Customer Service
University Federal Credit Union Phone Numbers and Emails
Toll-Free Number:
-
(800) 252-8311
Customer Service:
-
(512) 498-2277Auto Lending Specialists
-
(512) 498-2275Collections
-
(800) 768-2195Collections
University Federal Credit Union Email:
Contact Information
University Federal Credit Union Website:
University Federal Credit Union Help Center:
Corporate Office Address:
Other Info (opening hours):
Additional Fax Number:
Auto Loan Fax +1-512-421-7455
Auto Lending Specialists +1-512-421-7455
UFCU Mortgage Services +1-512-421-7455
Mortgage Payoff Fax: +1-512-977-7886
Hours:
Monday - Friday: 8:00am - 5:30pm
Saturday: 10:00am - 2:00pm
Mailing Addresses:
P.O. Box 9350,
Austin,
Texas 78766-9350,
United States
VISA P.O. BOX 9389,
Austin,
Texas 78766-9389,
United States
Other Locations:
130 E Ben White Blvd,
Austin,
Texas 78704-7210,
United States
9925 Brodie Ln,
Austin,
Texas 78748-5612,
United States
11400 Concordia University Dr, Building B,
Austin,
Texas 78726,
United States
Fax:
Summary of University Federal Credit Union Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call University Federal Credit Union?
Request for Information Question:
- “Help with buying house”
- “Make inquiry”
- “Check my balance”
Payments and Charges Question:
- “Debit cards”
- “Wrong deposit amount”
- “Don't know why my transaction are being stop”
Account Question:
- “Need new account to pay car”
- “I need to access my account from overseas”
- “I cannot access my account”
Cards Question:
- “My card has declined”
Product/ Service Question:
- “Car loan”
Other Question:
- “When am”
- “Complain on UFCU lack of organization”
- “New mobile app”
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