Contact University Federal Credit Union Customer Service
University Federal Credit Union Phone Numbers and Emails
Toll-Free Number:
-
(800) 252-8311
Customer Service:
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(512) 498-2277Auto Lending Specialists
-
(512) 498-2275Collections
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(800) 768-2195Collections
University Federal Credit Union Email:
University Federal Credit Union Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call University Federal Credit Union is 8002528311. 71% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Sunday and Saturday.
People call University Federal Credit Union mainly because of account, product/ service, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call University Federal Credit Union is 8002528311. 71% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Sunday and Saturday.
People call University Federal Credit Union mainly because of account, product/ service, payments and charges.
10% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact University Federal Credit Union is social@ufcu.org.
Contact Information
University Federal Credit Union Website:
University Federal Credit Union Help Center:
Corporate Office Address:
Other Info (opening hours):
Additional Fax Number:
Auto Loan Fax +1-512-421-7455
Auto Lending Specialists +1-512-421-7455
UFCU Mortgage Services +1-512-421-7455
Mortgage Payoff Fax: +1-512-977-7886
Hours:
Monday - Friday: 8:00am - 5:30pm
Saturday: 10:00am - 2:00pm
Mailing Addresses:
P.O. Box 9350,
Austin,
Texas 78766-9350,
United States
VISA P.O. BOX 9389,
Austin,
Texas 78766-9389,
United States
Other Locations:
130 E Ben White Blvd,
Austin,
Texas 78704-7210,
United States
9925 Brodie Ln,
Austin,
Texas 78748-5612,
United States
11400 Concordia University Dr, Building B,
Austin,
Texas 78726,
United States
Fax:
Summary of University Federal Credit Union Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call University Federal Credit Union?
Account Question:
- “Account”
- “Email received with code”
- “Need new account to pay car”
Payments and Charges Question:
- “Transaction I did not make”
- “Debit cards”
- “Wrong deposit amount”
Request for Information Question:
- “Help with buying house”
- “Make inquiry”
- “Check my balance”
Cards Question:
- “My card has declined”
Product/ Service Question:
- “Complain on UFCU lack of organization”
- “Car loan”
Other Question:
- “When am”
- “New mobile app”
- “Use points for travel”
Compare University Federal Credit Union Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.