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Contact University Federal Credit Union Customer Service

How to Reach a Person at University Federal Credit Union

Verified Contact Information

Toll-Free Number:

  • 1-800-252-8311
Call Now

Customer Service:

  • 1-512-498-2277
    Auto Lending Specialists
  • 1-512-498-2275
    Collections
  • 1-800-768-2195
    Collections
  • 1-512-421-7310
    Commercial Lending
  • 1-866-610-8328
    Mortgage Midwest Loan Services
  • 1-512-997-2367
    Retirement Planning Center
  • 1-833-635-0079
    Spanish, Mortgage Midwest Loan Services
  • 1-800-223-4197
    UFCU Insurance Services
  • 1-512-421-8100
    UFCU Insurance Services
  • 1-800-476-8409
    UFCU Mortgage Services
  • 1-512-997-4663
    UFCU Mortgage Services
  • 1-512-467-8080

Report Fraud:

  • 1-512-421-7477
    TTY

Media:

social@ufcu.org
Send Message

University Federal Credit Union Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular University Federal Credit Union Phone Number
1 (800) 252-8311
Most Popular University Federal Credit Union Email Address
social@ufcu.org
Issue Resolution Rate
Low (9% reported full resolution)
Contact Method Distribution
88% phone, 12% email
Common Reasons for Contact
Account, product/ service, payments and charges
View full overview

How to Contact University Federal Credit Union?

Most Popular Number:

(800) 252-8311
Total calls: 21 Last call: Jul 26, 2025

The corporate mailing address for UFCU (University Federal Credit Union) is: University Federal Credit Union, PO Box 9350, Austin, TX 78766-9350. If you need to send any correspondence or documents to UFCU, you can use this mailing address.

You can contact the University Federal Credit Union (UFCU) by phone. Their customer service phone number is 512-467-8080 or toll-free at 1-800-252-8311. By dialing either of these numbers, you can reach UFCU's customer service team and speak with a representative who can assist you with various banking services, account inquiries, loan applications, and other related matters. Whether you have questions, need assistance, or want to inquire about specific UFCU services, calling their customer service number is a convenient way to get the support you need.

UFCU maintains an active presence on platforms such as Facebook, Twitter, and LinkedIn. Therefore, you can contact University Federal Credit Union (UFCU) through its social media channels, as well. By visiting their official pages on these platforms, you can engage with UFCU by sending direct messages or commenting on their posts. Social media can be a convenient way to connect with UFCU, ask general questions, receive updates, and stay informed about their services and promotions.

PissedConsumer Club

Contact Information

University Federal Credit Union Website:

University Federal Credit Union Help Center:

Corporate Office Address:

University Federal Credit Union
8303 N MoPac Expy A105
Austin, Texas 78759
United States

Other Info (opening hours):

Additional Fax Number:

Auto Loan Fax +1-512-421-7455

Auto Lending Specialists +1-512-421-7455

UFCU Mortgage Services +1-512-421-7455

Mortgage Payoff Fax: +1-512-977-7886


Hours:

Monday - Friday: 8:00am - 5:30pm

Saturday: 10:00am - 2:00pm


Mailing Addresses:

P.O. Box 9350,

Austin,

Texas 78766-9350,

United States


VISA P.O. BOX 9389,

Austin,

Texas 78766-9389,

United States


Other Locations:

130 E Ben White Blvd,

Austin,

Texas 78704-7210,

United States


9925 Brodie Ln,

Austin,

Texas 78748-5612,

United States


11400 Concordia University Dr, Building B,

Austin,

Texas 78726,

United States

More contact details

Fax:

+1-512-421-7450

Summary of University Federal Credit Union Customer Service Calls

36 TOTAL
CALLS
03:53 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call University Federal Credit Union?

Account Question:

  • “Account”
  • “Email received with code”
  • “Need new account to pay car”

Payments and Charges Question:

  • “Transaction I did not make”
  • “Debit cards”
  • “Wrong deposit amount”

Request for Information Question:

  • “Help with buying house”
  • “Make inquiry”
  • “Check my balance”

Cards Question:

  • “My card has declined”

Product/ Service Question:

  • “Complain on UFCU lack of organization”
  • “Car loan”

Return/ Replace Question:

  • “Transferencia incorrecta”

Other Question:

  • “When am”
  • “New mobile app”
  • “Use points for travel”

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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