UVC International - Annual Point Rollover Program
Beware, if you don't call and tell UVC you want your points rolled over they will charge you $200 "for not making a phone call"?! No reminder email, no reminder phone call.....
just $200 for a phone call that their CUSTOMER must make. When you pay for the timeshare they tell you the points accumulate for 5 years, very nice. Just stay current and pay your maintenance fees and your set. Unless you don't call them an rollover your points?
Why Sorry, this is not a reasonable process and will drive customers away. I can only image what the BBB would say to this type of process.
Reason of review: Rollover Points Process.
Monetary Loss: $200.
Preferred solution: Allow a one time mistake and eliminate the payment..
UVC International Cons: Unreasonable points rollover process.
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I got a phone call yesterday telling me I had won a holiday through Universal Vacations but they wanted $250 pp before I could claim my prize. I just thought it was a scam as it is happening so much so could anyone tell me if this sounds right and legitimate. I would appreciate any input.