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Contact Universal Studios Hollywood Customer Service

Universal Studios Hollywood Phone Numbers and Emails

Toll-Free Number:

  • (800) 864-8377
Call customer service
Send Message

Customer Service:

  • (866) 254-8275
    FlexPay
  • (818) 622-3522
    Lost and Found
  • (866) 258-6546
    Tickets

Discounts/ Rewards/ Cashback:

  • (818) 622-1550
    College Discounts

Events/ Guest Relations:

  • (818) 622-1548
    Special Events
  • (855) 517-0525

Legal:

  • (212) 664-4444
    DMCA Inquiries

Sales/ Reservations:

  • (800) 959-9688
    Group Sales

Universal Studios Hollywood Emails:

Discounts/ Rewards/ Cashback
College Discounts
Legal
DMCA Inquiries, Privacy Inquiries
Media
ush.jobs@nbcuni.com
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More phone numbers and emails Less phone numbers and emails

How to Contact Universal Studios Hollywood Customer Service?

Most Popular Number:

(800) 864-8377
Total calls: 81 Issues resolved: 2 Last call: Dec 10, 2024
author avatar
PissedConsumer Reporter

Universal Studios Hollywood is a famous name, but connecting to Universal Studios' customer service sometimes requires some effort. For this reason, the company has established several Universal Studios phone numbers so customers can contact the specific department. First, the toll-free Universal Studios phone number is 1-800-864-8377 for general assistance. For queries regarding FlexPay, Universal Studios’ contact number is 1-866-254-8275. If you have a problem with lost and found, it’s best to call 1-818-622-3522. Universal Studios Hollywood's phone number for ticket inquiries is 1-866-258-6546. If the problem is regarding discounts, rewards, and cashback problems, one of the Universal Hollywood contact numbers is 1-818-622-1550. This number is also applicable for college discounts. Lastly, queries regarding event and guest relations can be directed at 1-818-622-1548.

Should you need to visit the Universal Studios corporate office, drop by their corporate office in the Universal Studios Hollywood 100 Universal City Plaza Universal City, California 91608 United States. You can visit or direct your mail to this Universal Studios Hollywood address if you need to contact the support team or require any assistance with customer-related issues. You can also visit this Universal Hollywood address to communicate with the customer team personally. In any case, contact the Payless corporate office phone number first and share your concerns clearly before writing the mail or visiting them in person.

Universal Studios Hollywood customer service offers varying business hours so customers can contact the support team. If you are looking forward to reaching the team on Monday, the hours are between 10:00 AM and 7:00 PM PDT. On Tuesday, Wednesday, and Thursday, the business hours start at the same time but end at 6:00 PM PDT. Universal Studios Hollywood contact team can Hollywood any time between 8:00 AM and 6:00 PM PDT. These hours are applicable on Friday, Saturday, and Sunday. This flexible schedule allows the customers to contact the support team at their convenience.

Universal Studios Hollywood Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    88% phone 12% email
  • The best phone number to call Universal Studios Hollywood is 8008648377. 53% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Wednesday. The average call time is 6 minutes.

  • Be prepared for the call as Universal Studios Hollywood may ask you for the following information to identify you as a customer: email or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Universal Studios Hollywood Website:

Universal Studios Hollywood Help Center:

Corporate Office Address:

Universal Studios Hollywood
100 Universal City Plaza
Universal City, California 91608
United States

Universal Studios Hollywood Rating Based on 5 Reviews

Rating details

3.7
more details
Value for money
Customer service
Exchange, Refund and Cancellation Policy
Delivery Service

Rating stats

Rating trend

How Good is Universal Studios Hollywood's Customer Service?

Juancarlos Kcp
Juancarlos Kcp
Feels Satisfied | May 21, 2024

Was very easy

Read full quote
Nicko Uyr
Nicko Uyr
Feels Satisfied | Sep 15, 2023

Great service

Read full quote

Summary of Universal Studios Hollywood Customer Service Calls

153 TOTAL
CALLS
06:05 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Universal Studios Hollywood?

Request for Information Question:

  • “Question about pictures from yesterwhy that's how we're doing”
  • “Disabled question”
  • “Question about reservations”

Product/ Service Question:

  • “Complain”
  • “Do I need to make a reservation for Super Nintendo world”
  • “Food poisoning”

Payments and Charges Question:

  • “Payment question”
  • “My tickets expired but you guys didn’t take payment”
  • “Payment”

Return/ Replace Question:

  • “Change date of tickets”
  • “Change name on purchased ticket”
  • “Change type of ticket”

Activation/ Cancellation Question:

  • “Cancelling my husbands Pass”
  • “Cancel pass”
  • “Cancelar pasa anual”

Shipping and Delivery Question:

  • “Did not receive tickets”
  • “Lost items”
  • “Lost item”

Refund Question:

  • “Ticket refund”
  • “Refund on tickets.”

Account Question:

  • “Verify my tickets from Groupon are legit”
  • “Current Account”
  • “Membership”

Staff Question:

  • “Rewards customer service”
  • “Customer service”

Employment Question:

  • “Regarding a job opening for hhn”

Other Question:

  • “Lost my passes, need a copy”
  • “Season pass”
  • “Tickets refound”

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