The Universal Credit phone number is (877) 418-9765. Call this number to speak to one of the company representatives and get information on how to request a loan, how much money you can request, resolve issues with your account access, and get assistance with other issues. The Universal Credit phone line is available 7 days a week.
The Universal Credit email for consumer assistance is support-universal@upgrade.com. If you experience issues navigating the Universal Credit website, please send a message to the tech team at accessibility@upgrade.com. Consumers who need to email the corporate headquarters should send their messages to support@upgrade.com.
Do you have legal inquiries? Shoot a note to privacy@upgrade.com to contact the company’s legal department. If you no longer want to receive marketing emails from the company, send an opt-out request to withdrawconsent@upgrade.com.
The Universal Credit headquarters is located in San Francisco. The Universal Credit address for mailing is Upgrade, Inc., 275 Battery Street, 23rd Floor, San Francisco, California 94111, United States. Consumers, as well as media and legal professionals, can direct their letters to the corporate HQ. However, if the question is urgent, it’s better to call or send an email.
The Universal Credit customer service team is available on weekdays from 5 am to 7 pm PST. On Saturday and Sunday, support agents can be reached between 6 am and 5 pm PST. During the holidays, the usual customer care hours may vary.
Currently, the Universal Credit website doesn’t allow consumers to contact the company. While there is no live chat or online inquiry form available, consumers can send their questions via email. Also, if the inquiry is time-sensitive, you can address it by phone.
