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Contact Universal Audio Customer Service

Universal Audio Phone Numbers and Emails

Toll-Free Number:

  • (877) 698-2834
    USA
Call customer service
Send Message

Customer Service:

  • (831) 440-2436
    USA
  • +4 372 088 0624
    Austria
  • +3 397 073 8450
    France
  • +3 185 888 7672
    Netherlands, Benelux
  • +4 143 550 7374
    Switzerland
  • +44 330 808 0136
    United Kingdom

Business Customer Service:

  • (831) 440-1176

Media:

  • (831) 440-2454

Universal Audio Emails:

Customer Service
Artist Relations
General Info
Media
Is this your business?

Universal Audio Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Universal Audio Customer Service is rated at 1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    70% phone 30% email
  • The best phone number to call Universal Audio is 8776982834. 65% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.

  • People call Universal Audio mainly because of product/ service, request for information and website/ application.

View full overview ›

How to Contact Universal Audio?

Most Popular Number:

(877) 698-2834
USA
Total calls: 46 Last call: Aug 28, 2025

If you have matters that require immediate attention, reach the Universal Audio customer service specialist at the following phone number: 1-877-698-2834. This line will assist you with general inquiries, technical issues, or product-related questions. Have business-related concerns? The company provides the following dedicated line for them: 1-831-440-1176. If you work in the media and need specific information about the company for publication, or assistance, contact the Universal Audio media team directly at 1-831-440-2454.

Universal Audio provides separate email addresses for specific inquiries. For general or technical support, apply to the company at support@uaudio.com. If you have artist-specific questions, direct them to artists@uaudio.com. Be sure to include all relevant details in the body of the letter. It can be your product's serial number or a clear explanation of your issue. Such information will help you to receive the most accurate and efficient assistance.

The Universal Audio headquarters is located in Scotts Valley, California, USA. If you are going to visit the main office or send official correspondence, write down the exact company address: Universal Audio Inc., 4585 Scotts Valley Dr, Scotts Valley, CA 95066.

Universal Audio’s hours of operation are not indicated on the official company pages. So, to ensure the company team is available to answer your questions or assist with your inquiries, apply to the company during standard business hours. Typically, most companies in California operate Monday through Friday in the Pacific Time Zone.

Universal Audio provides a variety of options to contact the support team online via the official company website. After following “Contact Us” at the bottom menu, you get access to a telephone number and email address. Click on the option that is the most convenient for you. A good alternative to writing a message in real-time is using an online chat option. To get access to it, click on the appropriate button in the lower-right corner. When the chat window opens, enter your question or request in the appropriate field.

PissedConsumer Club

Contact Information

Universal Audio Website:

Universal Audio Help Center:

Corporate Office Address:

Universal Audio, Inc.
4585 Scotts Valley Drive
Scotts Valley, California 95066
United States

Universal Audio Rating Based on 8 Reviews

Rating details

1.9
more details
Product or Service Quality
Advertised vs Delivered
Exchange, Refund and Cancellation Policy
Warranty

Rating stats

Rating trend

Summary of Universal Audio Customer Service Calls

71 TOTAL
CALLS
00:31 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Universal Audio?

Request for Information Question:

  • “Need help with pro tools connection”
  • “Your updates on Apollo and you a console is crashing my system”
  • “Need help with my uad spark subscription”

Product/ Service Question:

  • “Problem with my uad spark plugins”
  • “New interface setting”
  • “Plugins purchased twice”

Website/ Application Question:

  • “Apollo twin x download support”
  • “Need download for appllo”
  • “Installed software and UA interface on Mac 3”

Refund Question:

  • “Need refund!”
  • “Purchase /refund”

Other Question:

  • “Register”
  • “Can’t register”
  • “Cannot get native plugin to load”

Compare Universal Audio Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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