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I don't have the insurance myself but I was rear ended by one of Unitrin's insured. The day after the accident they called us and in the rudest manner possible told us to stop all medical visits because they had determined the accident did not warrant any further medical assist.

However they had not inspected either vehicle or even talked to other party. It's been two months and they yet to accept liability and my car is not fixed. Their reason: have not gotten a statement from other party. Their solution: go through my insurance.

I have a $500 deductible, who pays for that, and what about the rental?

I have delta with many insurances in the past but this is by far the worst. No courteous or professionalism what's so ever.

Monetary Loss: $600.

Location: Las Cruces, New Mexico

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Guest

I have had the same experience. They claimed my accident was a low impact claim and they keep trying to settle for much less than the actual medical bills.

I had to scream at them to get the car fixed and this accident happens in early August. I am still waiting on the medical claims. It is not my fault their insured rear ended me...

I am not asking for anything unreasonable and even did all the leg work to get the doctors notes and information they required. This has been by far the worst customer service I have ever experienced.

Guest

I'm going through the same thing with them about the third party! Did it get resolved yet? What did you do?

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