United Community Bank Phone Numbers and Emails

Toll-Free Number:

  • (800) 822-2651
Send Message

Customer Service:

  • (866) 270-6100
    For assistance with Cash Management Services
  • (678) 638-6219

United Community Bank Emails:

Customer Service
For assistance with Cash Management Services
Is this your business?

How to Contact United Community Bank Customer Service?

Most Popular Number:

(800) 822-2651

What Is the United Community Bank Customer Service Phone Number?

Navigating a bank’s extensive services and customer support range can be daunting. United Community Bank, however, provides multiple United Community Bank phone numbers to ensure this process is as smooth as possible. For existing customers with any general questions related to their account, there’s a dedicated United Community Bank customer service desk approachable at 1-800-822-2651. You can also put forth your online or mobile banking queries and report any fraudulent transaction on your account. If you’re a business customer requiring assistance with treasury management services, UCB has established a specialized support team, which is contactable at 1-866-270-6100.

Does United Community Bank Have 24-Hour Customer Support?

When it comes to swift customer service, timing is everything. And while there’s no United Community Bank 24-hour customer service, the bank still holds a steadfast reputation for being ultra-responsive. For general inquiries related to the bank's products or services and online banking support, UCBI hours are available from 8:00 AM to 6:00 PM (ET), Monday through Friday. For working professionals who find it viable to address their banking concerns on weekends, the bank goes the extra mile to provide them with unwavering customer service on Saturdays. Operational for a slightly shorter time frame, the customer service serves customers between 9:00 AM and 12:00 PM ET.

Сan I Email United Community Bank Customer Care?

UCB places particular emphasis on providing email support for those who have detailed queries or those who simply prefer written communication. For more information about United Community Bank’s cash management services, customers can drop their questions to ecorp@ucbi.com. If you share privacy-sensitive information, you can even send a secure email by logging in to your online banking portal and selecting "Message" from the drop-down menu. However, if you’re a business looking for an industry-leading treasury management service and need advice, you can email TreasuryMgmt@ucbi.com. It is recommended to wait for 24-48 working hours until a qualified customer service representative guides you every step of the way.

banner pc club

Contact Information

United Community Bank Website:

United Community Bank Help Center:

Corporate Office Address:

United Community Bank
P.O. Box 398
Blairsville, Georgia 30514
United States

Other Info (opening hours):


Monday - Friday: 8:00 am - 7:00 pm

Saturday: 8:00 am - 12:00 pm

More contact details

United Community Bank Rating Based on 2 Reviews

Rating details

more details
Customer service
Billing Practices
Product or Service Quality

Rating stats

Rating trend

Summary of United Community Bank Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call United Community Bank?

Request for Information Question:

  • “Need to speak with someone live”
  • “Checking my account”
  • “Overdraft protection question”

Payments and Charges Question:

  • “Debit card not working”
  • “To discuss false charge”
  • “Transactions”

Account Question:

  • “Login mobile”
  • “Locked out of account update phone number”

Other Question:

  • “Im locked out of my online app”

Compare United Community Bank To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Access Bank
361 reviews
Citizens Bank
288 reviews
41 reviews
Write a review
Do you have something to say about United Community Bank? What happened? What can we help you with?
Submit review Don't show this popup