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Contact United Bank Customer Service

United Bank Phone Numbers and Emails

Toll-Free Number:

  • (800) 327-9862
Call customer service

Customer Service:

  • (800) 615-0112
    Commercial Online Banking
  • (800) 242-7600
    Consumer/Commercial Online Credit Card Support
  • (703) 653-1150
    International Telephone Support
  • (800) 724-3259
    Report Lost or Stolen Check/ATM Cards
  • (877) 334-4646
    Telebanc Telephone Banking
  • (800) 862-0833
    TTY/TDD

Investors/ Franchising:

  • (800) 445-1347
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How to Contact United Bank Customer Service?

Most Popular Number:

(800) 327-9862
Total calls: 44 Issues resolved: 2 Last call: Nov 30, 2024
author avatar
PissedConsumer Reporter

United Bank provides the following customer service number: 800-327-9862. Call here with any questions or issues related to your card. The specialist will help you or direct to the appropriate operator. There are also additional support numbers depending on the topic you need to discuss. Is your credit card lost or stolen? Report it at 800-242-7600. If you need commercial online banking support, dial 800-615-0112. The international telephone number for support is 703-653-1150. If you need more company contacts, visit the “Contact Us” page. It is available in the upper right corner of the official website.

The United Bank headquarters is located in the USA at the following address: 2071 Chain Bridge Rd, Vienna, Virginia 22182, United States. Also, the company has 250 locations in 8 states: Washington, Virginia, West Virginia, Ohio, Pennsylvania, South Carolina, North Carolina, and Georgia. To find the nearest branch to you, click on “Find a Branch” in the “Support” block of the official site. Enter the address, city, or zip in a special field or select your state in “Browse locations by state”. You’ll see all branches in your region on the map. To find out the address, just click on the green point you need.

Realizing that assistance may be needed at any time of the day, United Bank provides 24-hour customer service support. You can get it on almost any company customer service phone line. The exception is customer care service. The specialists of this phone line are ready to provide the necessary information Monday through Friday from 8 a.m. to 6 p.m. GMT-5 and from 9 a.m. to 5 p.m. GMT-5 on Saturdays. Commercial online banking support, commercial online credit card support, and support for impaired customers via TTY/TDD also operate during certain business hours, which you can find out in more detail on the “Contact Us” page.

United Bank Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call United Bank is 8003279862. 70% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Saturday, while the shortest are on Sunday and Wednesday.

  • People call United Bank mainly because of account, request for information, payments and charges.

PissedConsumer Club

Contact Information

United Bank Website:

United Bank Help Center:

Corporate Office Address:

United Bank
2071 Chain Bridge Rd.
Vienna, Virginia 22182
United States

Other Info (opening hours):

Customer Care Hours:

Monday - Friday: 8:00am - 6:00pm

Saturday: 9:00am - 3:00pm

More contact details

United Bank Rating Based on 1 Reviews

Rating details

2.8
more details
Customer service
Website
Discounts and Special Offers
Value for money

Rating stats

Rating trend

Summary of United Bank Customer Service Calls

63 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call United Bank?

Account Question:

  • “Account balance”
  • “I'm locked out my account”
  • “Check balance”

Request for Information Question:

  • “Have questions about transfer money”
  • “Check my balance”
  • “Status of my account”

Payments and Charges Question:

  • “Unauthorized transactions”
  • “For debit card”
  • “Disputed charges”

Cards Question:

  • “Can’t get into card”
  • “Stopping card number”
  • “Lost card”

Return/ Replace Question:

  • “I emailed and was told I could change my phone number on in the app. It doesn't give me that option. I need to use my new Please help card and it was declined.”

Product/ Service Question:

  • “Loan information”

Shipping and Delivery Question:

  • “Tarjeta bloqueada”

Other Question:

  • “Me Han bloquiado mi tarjeta”
  • “Info”
  • “I have been scammed”

Compare United Bank Customer Service To

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