San Francisco, California
0 comments
100% full Not resolved

Purchased 4 t-shirts from uniqlo in Dec 2015.They are from their keep you warm line.

Related: Uniqlo - Despicable company

Within 2 months the material started to pill around the neck and the neckline has lost the crew neck shape. These t-shirts are not worn daily and maybe have received 6 machine washing and dryings. I'm unable to wear these t-shirts if the neck line is showing through an outer shirt or sweater. When I contacted uniqlo they requested I ship them back for 'evaluation' or send pictures.

I elected to send some pretty good pictures (see photo) showing the pilling of the fabric. Uniqlo response was thanks for the pictures, but we need to better evaluate by me shipping the product. I opted not to pursue this any further. Additional time and effort and shipping cost on my part was not warranted.

I'll just give the product away.Do not buy - poor quality materials and poor standing behind their product

Review about: T-Shirt.

Review #818796 is a subjective opinion of a user.

2.0
Discounts and Special Offers
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
PRODUCT OR SERVICE Uniqlo T-shirt
Reason of Review / Monetary Loss Bad quality / $40
Preferred solution Full refund

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