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1.6

I payed $17 to received the jackets in 2 days because we had a family trip planed! The lady who answered my call didn't even apolologie for their mistake. They charged the $17 but they sent in normal delivery.

When I got back from the trip I had to return the 3 jackets because they were all too small.

I made the order again and guess what? Never received the items! :( And they still didn't refund my money from the first order! Not even the $17 that I payed for the 2 days delivery!

I called after 13 days and they said that they can't find my order!

I will never buy from Uniqlo again!!!!!!!!!!!!

Reason of review: Order processing issue.

Monetary Loss: $167.

Preferred solution: Full refund.

Uniqlo Cons: Online ordering hopeless.

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I am trying to update my review but there is some problem!

The problem was already solved. I mean, in the second order, that they said they couldn't find my order...

My husband found the order number and called them again.

Then he said that the items was delivered nov 3rd. I went to my leasing office and asked them again and then I realized the was their mistake! They found my package! There was no problem with my second order!

The only problem was with the first order!

Just waiting to get the refund from the first order and the $17 that I payed for the 2 days delivery. They guy just told me that he will refund me now!

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