Undergear Phone Numbers and Emails

Customer Service:

  • (718) 401-7577

Undergear Email:

Customer Service

Undergear Contact Information

Undergear Website:

Undergear Online Chat:

Corporate Office Address:

Undergear
6408 Melaleuca Lane
Greenacres, Florida 33463
United States

Other Info (opening hours):

Mon - Fri 9am-5pm EST

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Undergear Rating Based on 2 Reviews

Rating details

2.8
more details
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Value for money
Warranty

Rating stats

Rating trend

Summary of Undergear Customer Service Calls

8 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Undergear Customer Service?

Request for Information Question:

  • “To check the status of an order I have not received”
  • “Inquiry”

Product/ Service Question:

  • “Defective item”

Shipping and Delivery Question:

  • “My order has not been shipped wondering what the hold up is”

Cards Question:

  • “To pay for my order. With my check card”

About

Undergear Return Policy
UnderGear currently accepts the following payment methods: Visa, MasterCard, American Express, Discover Card, and PayPal. Delivery may take about 10 to 20 business days, depending on The Client's location and where The Customer's items are being shipped. Occasionally, there might be an unexpected delay possibly due to holidays, customs or products being on backorder. It is advisable to check at The Customer's local post office if The Client do not receive The User's items after the specified delivery time. Orders shipped outside the continental United States may take up to 60 days to be received via Standard Delivery. If The Customer's order is sent to The Client of Undergear in multiple packages, each will require a signature. UnderGear reserves the right to change the terms or discontinue this promotion at any time. As international shipping charges are based on dimensions, weight and final destination Undergear must calculate the cost upon receipt of The Client's order.
To read more: https://www.undergear.com/pages/shipping-returns
Undergear Delivery Policy
To read more: https://www.undergear.com/pages/shipping-returns
Undergear Terms of Service
This website is operated by UnderGear. Throughout the site, the terms www.undergear.com, Website and Company's refer to UnderGear. UnderGear offers this website, including all information, tools and services available from this site to The User of company services the user, conditioned upon The Customer's acceptance of all terms, conditions, policies and notices stated here. By visiting Undergear's' site and/ or purchasing something from www.undergear.com The User engage in Company's "Service" and agree to be bound by the following terms and conditions ("Terms of Use", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Use apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Use carefully before accessing or using Undergear's' website.
To read more: https://www.undergear.com/pages/terms-of-use
Undergear Privacy Policy
This Privacy Policy describes how The Client's personal information is collected, used, and shared when The Client visit or make a purchase from https://www.undergear.com/ (the "Site"). Additionally, as The Client browse the Site, www.undergear.com collect information about the individual web pages or products that The User view, what websites or search terms referred The Client of Undergear to the Site, and information about how The User of company services interact with the Site. Additionally when The Client of Undergear make a purchase or attempt to make a purchase through the Site, The Company collect certain information from The Customer including The Client's name, billing address, shipping address, payment information (including credit card numbers, paypal), email address, and phone number. When www.undergear.com talk about "Personal Information" in this Privacy Policy, The Company are talking both about Device Information and Order Information. Website use the Order Information that www.undergear.com collect generally to fulfill any orders placed through the Site (including processing The User's payment information, arranging for shipping, and providing The Client of Undergear with invoices and/or order confirmations).
To read more: https://www.undergear.com/pages/privacy-policy
Undergear FAQ
To read more: https://www.undergear.com/pages/faq
Summary

Undergear is based in La Crosse, WI. The company specializes in mens underwear. Products offered by the company include undershirts, shape enhancers, swimwear, active wear as well as sleepwear for men. Undergear also sells outerwear, shirts, shorts and pants, etc. There are also shoes and different fashion accessories available. The company carries products of such brands as Pulse, Sauvage, GIGO, Candyman, Clever and more. Undergear has been on the market since 1991. Being based in Weehawken, NJ, the company operates online.

Undergear reviews and complaints

Undergear is ranked 195 out of 2565 in Footwear and Clothing category

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