UnbeatableSale - Damaged item with no opportunity for refund or exchange.
After paying a lot for an office cabinet, the item arrived damaged.I took pictures and immediately called them to file a claim.
They agreed that the damage was extensive. I was told on the phone that UPS might want to inspect it before giving me a refund or sending me a new one. I was never told to keep any original packaging nor that I might have to repackage it and ship it back. I kept all the cardboard but not the plastic wrap, since that got torn while I unwrapped the cabinet.
Well because I don't have the plastic wrap anymore, now they won't take it back or even inspect it or anything. Al they have done is refund the shipping cost.
Worst service I have ever experienced among my numerous internet purchases.Now I have overpaid for a damaged piece of furniture.
More Review Details
|Exchange, Refund and Cancellation Policy|
|Discounts and Special Offers|
- Reason of review:
- Damaged or defective
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Baraga Cabinet
- Review category
- Furniture and Decor
Author wants to be contacted by the company. Learn more ›
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